Arby's

4.1
416 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4750 Cemetery Rd, Hilliard, OH
43026, United States

Hours

Reviews

4.1
416 reviews
5 stars
207
4 stars
114
3 stars
48
2 stars
16
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting excellent service and quick responses.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like undercooked or stale food.

Cleanliness

The restaurant was frequently described as clean, with well-maintained facilities and a pleasant atmosphere.

Order Accuracy

Several reviews highlighted issues with order accuracy, including missing items and incorrect modifications.

Management

The management, particularly a manager named Carlos, received positive mentions for their leadership and customer service skills.
  • TS
    Travis Shaffer
    Dec 20, 2025
    5.0
    This spot hands down has got to be if not the best Arby's in the country then definitely one of the best Arby's in the country, the crew is amazing and the food is always spot on, I've never had anything that wasn't up to the standard that it should be, occasionally they may forget the dip for the French dip 🤣 but we are only human. I literally only go to this Arby's in the city, thank you guys for always making my experience pleasant! To a city whose food standard is declining faster than our country, at least we can count on this Arby's location to deliver exactly what is promised.
  • CG
    Christina garnett
    Nov 18, 2025
    5.0
    Great
  • CM
    Chad Moss
    Nov 14, 2025
    5.0
    Great visit. Friendly staff.
  • DA
    Daniel Atchley
    Nov 8, 2025
    5.0
    Best chicken sandwich I’ve had from a fast food spot in a while.
  • CB
    Chance Bostick
    Oct 11, 2025
    1.0
    Went inside to order a French fry the people In front of me already had there order and was talking to manager I decided to wash my hands come back and stand in line again waiting and waiting for the manager to recognize me standing there during his conversation about another’s food quality at another store with the customer. He said welcome I’ll be right with you and started continuing his conversation with that I left very unprofessional and I will never go to that one until there’s better management