7 Brew is a one-of-a-kind drive-thru concept that offers a fun and energetic vibe, along with a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.
Feedback on customer service is mixed; while many customers praise the friendliness and helpfulness of staff, others report rude interactions and unprofessional behavior.
Drink Quality
There are frequent complaints about incorrect drink orders and inconsistencies in drink quality, with some customers expressing frustration over drinks not being made as requested.
Speed of Service
Many customers appreciate the quick service and efficient handling of drive-thru lines, although some mention long wait times during busy periods.
Variety and Customization
Customers enjoy the wide variety of drink options and the ability to customize their orders, particularly with sugar-free alternatives.
AA
Angie
Jan 4, 2026
3.0
Up until this week, the service here had been fantastic. Now they’ve hired a new set of little girls that are more interested in chatting with each other, than assisting with the customers in the line. It’s a little aggravating, and it feels like one of the gals on the line is doing all the work.
And because they “share tips”, you can’t just tip the one that’s working. I hope they get it together soon like they once were a couple months ago.
KK
Kaite
Dec 31, 2025
2.0
I’ve had more incorrect drinks made here than they’ve been right. Today I finally spoke up and asked them to remake my drink because I knew instantly that it wasn’t made right because of how light it was. I ordered my drink with an extra shot and oat milk. Instead of remaking it they just gave me a shot in a separate cup. This drink was clearly make with half and half. The person who I spoke to was clearly not happy when I asked for it to be remade. Baristas need to be mindful when making drinks especially if there’s an alternative milk because of allergies and also, not everyone wants to drink half and half.
DS
danya S
Dec 30, 2025
1.0
I usually enjoy 7 Brew, but this visit was disappointing.
We ordered a Blondie at ¼ sweet, but it tasted like milk with almost no coffee flavor. We went back and asked to switch it to an Americano instead. Unfortunately, they brought us the same drink and simply added more syrup rather than remaking it correctly.
The interaction felt rushed, and the staff didn’t really listen to what we were asking for. The overall customer service felt confusing and unorganized, which was disappointing, especially since we brought a family member from out of state to try it for the first time.
VB
Veronica Bell
Dec 28, 2025
5.0
Jasmine was the most iconic sweetest girl of all time we were having a rough day cause you know our men weren’t answering us and then last night they were driving 140 on the highway you know doing a legal things and they’ve not been answering us, especially my friend they’ve not answered her for a whole 24 hours so we came to seven brew for like a little pick me up and Jasmine really helped us out and she made our day so much better and I can’t thank Jasmine enough she kept us from doing stupid things. Love you, Jasmine.
AM
Antonella Espinoza De Montreuil
Dec 17, 2025
3.0
Learning that the workers at my local 7 Brew only make $10-$11 an hour, and also realizing that it’s franchise-owned, really highlights that the owner has control over their pay. Considering the cold conditions and the manual labor involved, which definitely qualifies as blue-collar work, it’s disappointing that they aren’t compensated more fairly. I hope the franchise owner will reconsider and pay them what they truly deserve. Love this 7 Brew, the location, and the workers, which is why this isnt just a 1 star. The -2 stars is to direct accountability towards the franchise owner(s).
Average hourly pay in Ohio for Starbucks employees in Ohio is about $14-$15, and thats without having to do as much manual labor. Do better!
7 Brew Coffee offers a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.
What are the operating hours of 7 Brew Coffee?
7 Brew Coffee is open daily from 5:30 AM to 11:00 PM.
Does 7 Brew Coffee have drive-thru service?
Yes, 7 Brew Coffee features a convenient drive-thru concept.
Is 7 Brew Coffee wheelchair accessible?
Yes, 7 Brew Coffee has wheelchair accessible entrances, parking, seating, and restrooms.
Which payment methods are accepted at 7 Brew Coffee?
7 Brew Coffee accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does 7 Brew Coffee welcome families and children?
Yes, 7 Brew Coffee welcomes families and has a children's menu.
Can I bring my dog to 7 Brew Coffee?
Yes, 7 Brew Coffee allows dogs both inside and outside the establishment.
What nearby restaurants can I visit around 7 Brew Coffee?
Nearby restaurants include McDonald's, Max & Erma's, Wendy's, Rusty Bucket Restaurant and Tavern, Dickey's Barbecue Pit, Tim Hortons, and Bob Evans. You can enjoy a variety of dining options before or after visiting 7 Brew Coffee.
Are there gas stations near 7 Brew Coffee for convenience?
Yes, there are several nearby gas stations including BP, Speedway, and Sheetz, which also offer convenience store items that you can visit along with 7 Brew Coffee.
What accommodations are close to 7 Brew Coffee if I'm visiting the area?
Nearby hotels include Avid Hotels Columbus Northwest - Hilliard, Rodeway Inn, and Knights Inn Hilliard, providing convenient lodging options for visitors.