Dunkin'

4.0
231 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Highland Heights, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6237 Wilson Mills Rd, Highland Heights, OH
44143, United States

Hours

Reviews

4.0
231 reviews
5 stars
132
4 stars
44
3 stars
18
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and fast service, although some reported issues with order accuracy and staff professionalism.

Cleanliness

Multiple reviews highlighted concerns about cleanliness, particularly in the bathrooms and food handling practices.

Food Quality

While some customers enjoyed the food and coffee, there were numerous complaints about stale donuts, incorrect orders, and poorly prepared food items.

Operational Issues

Several customers noted problems with the lack of a drive-thru, limited food selection, and inconsistent service hours.

Staff Performance

Feedback on staff varied, with some praising their helpfulness and others criticizing rudeness and lack of attention to orders.
  • SL
    Simon Lewis
    Oct 29, 2025
    5.0
    Always great fast service here. Staff is friendly and helpful
  • CM
    Charles Mckenzie
    Oct 22, 2025
    5.0
    I love dunkin donuts, coffee that works and a couple of donuts for a light breakfast, usually holds me over till an early lunch.
  • TS
    Thomas Sturgill
    Oct 21, 2025
    1.0
    They are the ABSOLUTE CHEAPEST Dunkin I’ve EVER BEEN to.. They cheat you on food, they serve old donuts as fresh, they use bacon bits in their hash brown cups instead of strips of bacon. Cheap and nasty. I will now drive 20 minutes out of my way to Mayfield to avoid this dump.
  • VU
    vince uzell
    Sep 14, 2025
    5.0
    Excellent staff _ always have a smile There every day
  • GH
    Gia Harris
    Aug 31, 2025
    1.0
    It stank inside and was very dirty. They dont change their gloves after touching other things, then touching food. I watched the man wipe his gloves on his pants then touch my food.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Highland Heights, OH?

Dunkin' in Highland Heights, OH is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.