McDonald's

3.3
888 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 E High St, Hicksville, OH
43526, United States

Hours

Reviews

3.3
888 reviews
5 stars
285
4 stars
159
3 stars
161
2 stars
82
1 star
201

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers consistently noted slow service, particularly in the drive-thru, with long wait times.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold fries and poorly prepared items.

Customer Service

While some employees received praise for their friendliness and helpfulness, others were criticized for poor attitudes and lack of attention.

Cleanliness

There were mixed reviews on cleanliness, with some customers noting clean facilities while others reported unsanitary conditions.
  • AH
    Asher Henderson
    2 days ago
    1.0
    Decided to swing through the drive through and grab myself a fish sandwich with a side of extra tartar sauce this evening, after getting my food in the drive through the extra tarter sauce was not in the bag, so I parked, went back inside, and went to get my tarter sauce when a younger male individual greeted me at the counter. I had explained that I was missing my extra sauce and that I didn’t get it when I asked for it The young man insisted that I needed to pay the 60 cents to get a cup of tarter sauce. I told him that was silly since I had just asked for it in the drive through. I asked for a manager to where the 16 year old kid said “right here” talking about himself. Me, dumb founded that a 16 year old kid could be a manager left outside to get my wallet, and came back in and payed for the 60 cent cup of tartar sauce. Absolutely the worst customer service that I have received from a mcdonald’s let alone any fast food restaurant in my entire life. This individual should be retrained on customer service, and removed from any sort of management position. Will not be returning to this mcdonald’s any time soon.
  • AB
    Alex Bennett
    Nov 16, 2025
    5.0
    This location has 2 kiosks to order from and I was the only person I saw use one while everyone else ordered the original way at the front counter. My order was ready pretty quickly and there were plenty of seating options inside. I'm still trying to eat the rest of my free McDonald's Monopoly items so I ordered a couple of those and enjoyed. The restaurant was pretty clean and I had no issues to speak of. This restaurant is located right next to downtown Hicksville so it's in a neat little spot.
  • TL
    Tye Lovett
    Oct 31, 2025
    1.0
    They lost my order. Cleared it before giving it to me. Had to remake it. I was wait for my food for over 30 minutes in the lobby. Monopoly game piece was not on large cups. Not the first bad experience with this location I've had.
  • JG
    James Greer
    Oct 20, 2025
    2.0
    Orders constantly messed up Fries are often cold
  • KZ
    Ken Zephyr
    Oct 16, 2025
    2.0
    Food is inconsistent as is the speed of service, but what do you expect for 12 bucks an hour

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 200 E High St, Hicksville?

McDonald's in Hicksville is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

Does this McDonald's location have a drive-thru? If so, what are its hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 11:00 PM, extended to midnight on Fridays and Saturdays.