McDonald's

3.3
1191 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Integrity Dr, Hebron, OH
43025, United States

Hours

Reviews

3.3
1,191 reviews
5 stars
354
4 stars
229
3 stars
260
2 stars
112
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with some exceptions for fresh items.

Staff Behavior

Several customers noted rude or unprofessional behavior from staff, particularly in the drive-thru.

Inconsistent Experience

While some customers had positive experiences, many others reported dissatisfaction, indicating a lack of consistency in service and food quality.
  • BC
    Brandon Chism
    1 day ago
    1.0
    30 minute wait repeatedly for the most simple of meals. Can’t follow the most basic instructions. Food is never hot. Service is awful. Place should be shut down or disenfranchised.
  • BF
    Bailey Fields
    1 day ago
    1.0
    me and my boyfriend came here around 10pm the other night, pulled up to the window she asked if i was using the mobile app i said no (it wasn’t a bot) it was then silent and i said hello multiple times before getting a response and then she would go silent again. we ordered our food finally and get to the window, we wait for 20 minutes then we only get 2/3rd of our order, she then tells us to pull up to wait 10 minutes for an apple pie. 30 minutes later she brings it out also forgetting my carmel frappe, we remind her and she slams doors and walks away all irritated. the food was the worst tasting mcdonald’s food we’ve ever had, it was SO dry and burnt tasting. worst experience EVER i will not be returning to this mcdonald’s, worst one in the country. 😡
  • HP
    Haley Phipps
    Dec 26, 2025
    1.0
    awful service , no communication. made us wait for multiple min in the drive thru after ordering breakfast online. get to the window to be asked to pull up. fine. we were handed 1/3 of our order and upon asking for the rest i was told the rest of our foods in the trash by the extremely disrespectful female “manager” - no name tag but she has light brown hair twisted into a nasty bun if that helps give a visual! raised her voice at me barking responses passing blame to other people instead of answering my questions and having a real solution to the issue 💕 not a bad review giver typically but the disrespect was unreal. we got a refund for 2 out of 3 peoples meals and 0 other compensation for the insane experience. she needs to step down if she truly is a manager.
  • JJ
    james michael estep jr.
    Dec 17, 2025
    1.0
    The food is never fresh, frys are always hard and the burgers are dry and tasteless. I regret going when I do. Breakfast is almost good. Love the biscuits and gravy, only complaint never enough gravy. Do Not make the mistake asking to purchase an extra cup, you get even less on your biscuits. It not just this location it's all McDonald's in Knox county.
  • ST
    Shell Thompson
    Dec 13, 2025
    1.0
    Worst McDonald's ever! Waited in line 15 minutes before anyone came to wait on us. They were to busy in the back talking apparently. Waited another 25 minutes to get our food and it was cold. Other people were so disgusted with this place they were requesting refunds. Will never visit this McDonald's again! They deserve a 0!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 100 Integrity Dr, Hebron?

The McDonald's in Hebron is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and 6:00 AM to 11:00 PM on Friday and Saturday.

When does the drive-thru at this McDonald's location operate?

The drive-thru is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.