Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,090 reviews
5 stars
339
4 stars
236
3 stars
184
2 stars
98
1 star
233
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
Many reviews mentioned cold, incorrect, or poorly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unpleasant odors.
Order Accuracy
A significant number of reviews indicated frequent issues with incorrect orders and missing items, leading to frustration among customers.
Atmosphere
While some customers appreciated the atmosphere, many others reported a negative experience due to the overall service and cleanliness issues.
- SSSheila StaffordJan 4, 20263.0Wendy's can be hit or miss in Heath. Sometimes there is employees to ta I e care if you Sometimes there is a lack of customer service. I have taking the time to walk to Arby's when Noone 8s available.
- WCWilliam ChandlerDec 22, 20253.0The bathroom could have been a little bit cleaner other than that it was great. Wendy's is the best, I'll visit this location again
- CBChristy BarkerDec 11, 20251.0Took forever. We walked in and it took us 27 from time in door til we got our food. 5 visible workers in building and drive thru was not slammed. The smell of weed was unreal and probably the reason for the only one hustling was the front counter person
- JBJennifer BarrNov 17, 20251.0Wrong order, crappy service.
- DSDerek SchochNov 7, 20251.0Do not go to this Wendy’s, I ordered a Biggie Bag and and additional Double stack ($9). I received an under-filled small fry that had to have been taken from the bottom of the waste bin as they were soggy with oil & colder than room temp, nuggets were also dead, and my burgers were room temp. I’m not joking when I say the freshest thing out of my whole nearly $10 order was my Sprite. Also I’ll add that I ate this immediately, didn’t wait till I got home.
Frequently Asked Questions About Wendy's
Is Heath Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the Wendy's drive-thru at 530 Hebron Rd, Heath, OH?
The Wendy's drive-thru is open daily from 6:30 AM until 11:59 PM.
Does this Wendy's location offer breakfast options?
Yes, this Wendy's in Heath, OH serves breakfast with a variety of combos, sandwiches, coffee, and sides available.
Can I order Wendy's food online or through an app?
Yes, you can place orders using the Wendy's mobile app or at order.wendys.com for convenient pickup or delivery where available.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's open for dine-in service?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
How can I provide feedback or contact the Wendy's at 530 Hebron Rd?
You can call the location directly at (740) 522-6411, use the online Customer Care page, or fill out the Wendy's Customer Satisfaction Survey.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters with assistance from staff.
Are there any nearby fast food or dining options close to Wendy's at 530 Hebron Rd?
Yes, nearby options include Arby's, Chipotle Mexican Grill, Donatos Pizza, Papa John's Pizza, and Fazoli's for varied dining experiences.
What automotive services are available near this Wendy's location?
Nearby automotive services include Moo Moo Express Car Wash, Ed's Sleds Car Lot, Steiner Automotive, Shrader Tire and Oil, Cedar Hill Auto, and Mathews Ford Collision.
Are there any nearby banks or financial services that customers might visit when coming to Wendy's?
Yes, Huntington Bank and Coinstar financial services are located nearby for convenient banking needs.