Taco Bell

3.7
1445 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1021 Hebron Rd in Heath. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1021 Hebron Rd, Heath, OH
43056, United States

Hours

Reviews

3.7
1,445 reviews
5 stars
607
4 stars
289
3 stars
220
2 stars
109
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of urgency.

Food Quality

The food was described as inconsistent, with some customers enjoying fresh and well-prepared meals, while others received cold or poorly made items.

Management Issues

Several reviews pointed to poor management and staffing problems, contributing to the slow service and overall negative experiences.
  • DT
    Daniel Thomas
    Nov 12, 2025
    1.0
    Absolutely horrible experience with Taco Bell in Heath, Ohio. I asked for a Cantina Chicken bowl and 1 Baja blast zero sugar. (I am very active so I don’t drink sugary drinks) The customer service was non existent!!!! Employees need to have proper customer service! Your job is to serve me! I am the customer! I AM ALWAYS RIGHT!!!!!!!! I got my food and drove all the way home. They didn’t put a fork in the bag……….. ABSOLUTELY RIDICULOUS!!!!!! Had to waste my power bowl…… I will be calling the corporate office about my horrible experience!!!!! ITS NOT HARD TO PUT A FORK IN THE BAG!!!!!!!! TACO BELL, DO BETTER!!!!!!
  • CB
    Chanda Busse
    Nov 11, 2025
    3.0
    I go to a lot of Taco Bell restaurants. I was surprised at the service and food. Staff are usually the best in my fast food experiences. Very long wait. Tacos were not as good as usual. Fries were excellent. I was early in a.m. maybe that is why things were not ready. No thank you for coming. Usually a better Taco Bell experience. Drive thru used
  • BB
    Brandin Busby
    Oct 29, 2025
    2.0
    They put guac outside of my chalupa then wrapped it.
  • JG
    Jennifer Graham
    Oct 1, 2025
    1.0
    Last wk no lettuce on tacos, today, 4 items should of been in bag, got the 2 tacos, no sauce. Come on now we can do better
  • AA
    Adrianna
    Sep 6, 2025
    5.0
    Always got my back with the sauce

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 1021 Hebron Rd, Heath?

The drive-through is open daily from 8:00 AM to 3:00 AM.

What types of payment are accepted at this Taco Bell location?

You can pay using American Express, cash, Discover, MasterCard, and Visa.