Taco Bell

3.6
1465 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1021 Hebron Rd in Heath. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1021 Hebron Rd, Heath, OH
43056, United States

Hours

Reviews

3.6
1,465 reviews
5 stars
611
4 stars
290
3 stars
223
2 stars
113
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food preparation.

Employee Behavior

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, many reported it being cold, poorly made, or lacking in quality.

Management Issues

Several reviews pointed to poor management and staffing problems, leading to disorganization and customer dissatisfaction.
  • JJ
    Jessica
    Jan 3, 2026
    1.0
    They take the ‘fast’ out of fast food. Everytime you go to the drive through it is a 30-40 minute wait. Staff have no sense of urgency, way to waste everyone’s time.
  • SC
    Stephanie Cramer
    Dec 31, 2025
    1.0
    This is exactly why I never eat at this location. Whoever is doing this is being disrespectful and obviously thinks it's cute it could just not give a crap about the job that they do!!!!! This. Person should be fired ...they are basically telling the customer that they don't care about their food and laughing like they think they are cute and funny! If your reading this, I hope you get fired for being a jerk!!!!
  • TW
    T Waters
    Dec 28, 2025
    1.0
    If I could give them a zero I would. Waited thirty mins in drive thru, drove ten mins home just to get the wrong order. Maybe if they had an adult for supervision they wouldn’t suck so much.
  • KY
    Katie Young
    Dec 27, 2025
    1.0
    Rude employees all around, female drive thru worker ‘Jasmine as’ did not sound sober and slowly took the order. Zero effort into making the food, three cheese was NOT grilled/steamed onto the tacos. Called the store got hung up on by who I was told ‘Jordan’ proceeded to be snarky when I called back. Terrible service.
  • AA
    atrollerinoblox
    Dec 22, 2025
    4.0
    Food is well made but slower than other fast food restaurants when busy in my experience. Inside was closed early and I waited 15+ minutes in the drive-thru without the line moving before I gave up, a couple of similar but less severe experiences in the past.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 1021 Hebron Rd, Heath?

The drive-through is open daily from 8:00 AM to 3:00 AM.

What types of payment are accepted at this Taco Bell location?

You can pay using American Express, cash, Discover, MasterCard, and Visa.