Sonic Drive-In

3.7
955 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Heath, OH. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 695 South 30th Street for the ultimate SONIC experience!

Location

Sonic Drive-In
695 South 30th Street, Heath, OH
43056, United States

Hours

Reviews

3.7
955 reviews
5 stars
374
4 stars
231
3 stars
133
2 stars
85
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Many customers reported issues with food quality, including burnt items, incorrect orders, and food that was not fresh or properly cooked.

Order Accuracy

A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect food being served.

Drive-Thru Experience

Customers frequently complained about long wait times and poor service at the drive-thru, with some stating they were ignored or had to wait excessively to place their orders.

Positive Highlights

Despite the negative feedback, some customers praised specific food items, drinks, and a few staff members who provided good service.
  • SK
    Stefany Kay
    Dec 27, 2025
    1.0
    Sat at the speaker for five minutes until I finally pulled up to the window, and the worker rudely told me that I needed to pull back around because her manager was just then turning on the system to take my order.
  • TD
    Thomas Davis
    Dec 24, 2025
    5.0
    Last place open on Christmas eve, very pleasant and nice.
  • PW
    Paul Whitley
    Dec 13, 2025
    1.0
    Employee on 12/13/25 was very rude and mean. Horrible customer service
  • FF
    fightingolive23
    Nov 20, 2025
    1.0
    You have to be a shark vacuum cleaner to drink the shake. It’s the equivalent to sucking a golf ball thru a garden hose. You suck for 20 minutes and get 1 drop of your shake. It sucked.
  • MC
    Megan Castle
    Oct 26, 2025
    1.0
    Slowest drive-thru EVER