Panera Bread

3.8
530 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Heath is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
729 Hebron Rd, Heath, OH
43056, United States

Hours

Reviews

3.8
530 reviews
5 stars
236
4 stars
134
3 stars
52
2 stars
33
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and staff attitudes, indicating a need for improved training and customer service.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables, floors, and bathrooms.

Food Quality

While some customers praised the food, others expressed disappointment with incorrect orders and food temperature, suggesting inconsistency in food preparation.

Pricing Concerns

Several customers felt that the prices were too high for the quality and quantity of food received, leading to dissatisfaction.

Staff Friendliness

There were mixed reviews regarding staff friendliness, with some customers noting positive interactions while others reported rudeness.
  • JS
    james sipos
    4 days ago
    5.0
    Fast service
  • FF
    Florentina
    Oct 21, 2025
    4.0
    I get that PANERA is overpriced hospital food and there are other options around to eat but people choose this establishment to eat, work and to wind down.. However, with the slew of people working there, I have yet to see the same people working except 2. One of them is a woman, who was going around clearing plates from guests and the other a man with a nose ring who was complaining about having to make a grilled cheese and tomato soup "how could someone be so stupid to spend 20 dollars on a grilled cheese and soup when they can make it themselves at home? How stupid are you ?" he continued to mumble and grumble away. In a way, he's right.... grilled cheese is better in the comfort of your home, but this guest wanted to grab one on the way, which I wonder why would Panera offer a grilled cheese? It's because PANERA was created for those who want comforting food on the road. It seems that this individual doesn't like his job. He wears a shirt with a collar so I assume he holds some kind of higher management, unlike the rest of the employees in t-shirts. I feel as if he should find a job that suits him more and leave this position to someone who wants and needs this job. Someone who enjoys putting guests first and foremost. I do believe PANERA is overpriced and for the pay that they offer and biweekly pay, I can see why someone wouldn't' love their job, however I do believe that PANERA is a treat - to someone such as myself. I hope he'll stop and think before he decides to speak his mind in a restaurant that's small and with an open kitchen with guests in an arms length away who can hear everything that's being said. I choose Panera because fast food is terrible these days and for the same price, why not get comfort food? Maybe I'll think twice before returning .
  • JM
    Jesus Moreno
    Oct 20, 2025
    5.0
    Nice
  • CA
    Chelsea Arter
    Oct 13, 2025
    3.0
    I enjoy everything I order at Panera. But I learned tonight that you are charging extra to get cream cheese with your bagle. That is the craziest thing I have ever heard! You should include it in the price or the cashier should be asking if you want it when you order so customers are not forced to make another transaction when they find out cream cheese does not come with the bagle they ordered. Do better.
  • BT
    briana tirado
    Sep 26, 2025
    1.0
    I asked for a whole got half a Sandwich instead…. And got a lunch Sandwich with egg on it??? And no chips…..

Frequently Asked Questions About Panera Bread

Does Panera Bread Heath accept reservations?

No, Panera Bread Heath does not accept reservations.

What are the operating hours of Panera Bread Heath?

Panera Bread Heath is open from 6:00 AM to 9:00 PM Monday to Saturday, and from 7:00 AM to 8:00 PM on Sunday.