CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Heath is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported issues with order accuracy and staff attitudes, indicating a need for improved training and customer service.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables, floors, and bathrooms.
Food Quality
While some customers praised the food, others expressed disappointment with incorrect orders and food temperature, suggesting inconsistency in food preparation.
Pricing Concerns
Several customers felt that the prices were too high for the quality and quantity of food received, leading to dissatisfaction.
Staff Friendliness
There were mixed reviews regarding staff friendliness, with some customers noting positive interactions while others reported rudeness.
JS
james sipos
4 days ago
5.0
Fast service
FF
Florentina
Oct 21, 2025
4.0
I get that PANERA is overpriced hospital food and there are other options around to eat but people choose this establishment to eat, work and to wind down..
However, with the slew of people working there, I have yet to see the same people working except 2.
One of them is a woman, who was going around clearing plates from guests and the other a man with a nose ring who was complaining about having to make a grilled cheese and tomato soup
"how could someone be so stupid to spend 20 dollars on a grilled cheese and soup when they can make it themselves at home? How stupid are you ?" he continued to mumble and grumble away.
In a way, he's right.... grilled cheese is better in the comfort of your home, but this guest wanted to grab one on the way, which I wonder why would Panera offer a grilled cheese?
It's because PANERA was created for those who want comforting food on the road.
It seems that this individual doesn't like his job. He wears a shirt with a collar so I assume he holds some kind of higher management, unlike the rest of the employees in t-shirts.
I feel as if he should find a job that suits him more and leave this position to someone who wants and needs this job. Someone who enjoys putting guests first and foremost.
I do believe PANERA is overpriced and for the pay that they offer and biweekly pay, I can see why someone wouldn't' love their job, however I do believe that PANERA is a treat - to someone such as myself.
I hope he'll stop and think before he decides to speak his mind in a restaurant that's small and with an open kitchen with guests in an arms length away who can hear everything that's being said.
I choose Panera because fast food is terrible these days and for the same price, why not get comfort food?
Maybe I'll think twice before returning .
JM
Jesus Moreno
Oct 20, 2025
5.0
Nice
CA
Chelsea Arter
Oct 13, 2025
3.0
I enjoy everything I order at Panera. But I learned tonight that you are charging extra to get cream cheese with your bagle. That is the craziest thing I have ever heard! You should include it in the price or the cashier should be asking if you want it when you order so customers are not forced to make another transaction when they find out cream cheese does not come with the bagle they ordered. Do better.
BT
briana tirado
Sep 26, 2025
1.0
I asked for a whole got half a Sandwich instead…. And got a lunch Sandwich with egg on it??? And no chips…..
No, Panera Bread Heath does not accept reservations.
What are the operating hours of Panera Bread Heath?
Panera Bread Heath is open from 6:00 AM to 9:00 PM Monday to Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Does Panera Bread Heath offer delivery and drive-thru services?
Yes, Panera Bread Heath offers delivery as well as drive-thru services.
Can I order from Panera Bread Heath online?
Yes, you can order online via their website or the Panera Bread app for quick pickup or delivery.
What types of meals are served at Panera Bread Heath?
Panera Bread Heath serves breakfast, lunch, brunch, and dinner.
What kind of menu items does Panera Bread Heath specialize in?
They specialize in soups, salads, sandwiches like flatbread sandwiches, artisan breads, and vegetarian broth bowls.
What payment options are available at Panera Bread Heath?
You can pay with American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at Panera Bread Heath?
The dress code is casual at Panera Bread Heath.
Are there any notable coffee shops near Panera Bread Heath?
Yes, Peet's Coffee & Tea, a coffee shop and restaurant, is nearby and can be a good alternative for coffee lovers.
Where can I get automotive services near Panera Bread Heath?
Several automotive service centers like Ultimate Shine Car Wash, Tuffy Tire & Auto Service Center, Firestone Complete Auto Care, DLS Tire Centers, and Midas are nearby for your vehicle needs.
Are there hotels near Panera Bread Heath for visitors?
Yes, Knights Inn Heath Newark and Best Western Inn are nearby hotels for visitors looking to stay close to Panera Bread.