About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.9
333 reviews
5 stars
181
4 stars
55
3 stars
33
2 stars
20
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, especially the pizza, but some reported issues with overcooking, undercooking, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service experiences, including rude staff, order mix-ups, and long wait times.
Order Accuracy
Several customers expressed frustration with incorrect orders and missing items, leading to dissatisfaction.
Cleanliness and Safety
While some customers noted cleanliness, there were concerns about staff not following safety protocols during the pandemic.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences with specific staff members and overall satisfaction with their meals.
- TSTina ScanlonOct 31, 20255.0The food is always delicious and the service is wonderful they go above and beyond for sure they're great I don't have anything bad to say about donatos in buckeye lake
- JWJoseph WorleySep 18, 20251.0Once again you messed up my order and when I call to have the money credited back to my account you want to keep crediting me another free pizza get it right or you don't get my business.. I shouldn't be forced to take a pizza because you can't get it right the first time
- JOJon OilerAug 20, 20255.0Always a great experience with staff and great choice of food.
- SSSheila StaffordJul 29, 20255.0The order was perfect, and wait time was reasonable.
- BEBill EstepJul 8, 20255.0Service was very attentive and polite. Great place to get a pizza
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering a family-owned pizza experience since 1963.
What are the operating hours of Donatos Pizza in Heath, Ohio?
Donatos Pizza in Heath, OH is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
Does Donatos Pizza offer delivery services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families, offers high chairs, wheelchair accessible entrances and restrooms, and has seating available.
Can I order from Donatos Pizza through a mobile app?
Yes, Donatos Pizza has an app available on both iOS and Android for convenient ordering.
What types of food products does Donatos Pizza offer?
Donatos Pizza offers pizza, oven baked subs, desserts, and appetizers, including their specialty thin crust and pepperoni pizzas.
Is Donatos Pizza open on holidays?
Donatos Pizza is closed on Thanksgiving Day (November 27, 2025); holiday hours may vary.
What popular dining options are near Donatos Pizza in Heath?
Nearby dining options include Chipotle Mexican Grill for Mexican cuisine, Fazoli's for Italian and pizza, Arby's for sandwiches, Wendy's for burgers, and Papa John's Pizza for additional pizza choices.
What nearby services can customers access when visiting Donatos Pizza?
Customers near Donatos Pizza can access services like Giant Eagle grocery store, Huntington Bank, Coinstar kiosks, and automotive services such as Ed's Sleds Car Lot and Stiener Automotive.