Donatos Pizza

3.9
333 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
527 Hebron Rd, Heath, OH
43056, United States

Hours

Reviews

3.9
333 reviews
5 stars
181
4 stars
55
3 stars
33
2 stars
20
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the pizza, but some reported issues with overcooking, undercooking, and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service experiences, including rude staff, order mix-ups, and long wait times.

Order Accuracy

Several customers expressed frustration with incorrect orders and missing items, leading to dissatisfaction.

Cleanliness and Safety

While some customers noted cleanliness, there were concerns about staff not following safety protocols during the pandemic.

Positive Experiences

Despite the negative feedback, many customers reported positive experiences with specific staff members and overall satisfaction with their meals.
  • TS
    Tina Scanlon
    Oct 31, 2025
    5.0
    The food is always delicious and the service is wonderful they go above and beyond for sure they're great I don't have anything bad to say about donatos in buckeye lake
  • JW
    Joseph Worley
    Sep 18, 2025
    1.0
    Once again you messed up my order and when I call to have the money credited back to my account you want to keep crediting me another free pizza get it right or you don't get my business.. I shouldn't be forced to take a pizza because you can't get it right the first time
  • JO
    Jon Oiler
    Aug 20, 2025
    5.0
    Always a great experience with staff and great choice of food.
  • SS
    Sheila Stafford
    Jul 29, 2025
    5.0
    The order was perfect, and wait time was reasonable.
  • BE
    Bill Estep
    Jul 8, 2025
    5.0
    Service was very attentive and polite. Great place to get a pizza

Frequently Asked Questions About Donatos Pizza

What is Donatos Pizza known for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering a family-owned pizza experience since 1963.

What are the operating hours of Donatos Pizza in Heath, Ohio?

Donatos Pizza in Heath, OH is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.