Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.1
1,211 reviews
5 stars
625
4 stars
323
3 stars
142
2 stars
46
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, including reports of friendly staff but also instances of poor service and rude behavior.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning issues like cold meals, incorrect orders, and inconsistent preparation.
Speed of Service
While some reviews praised quick service, others highlighted slow service, particularly during busy hours or at night.
Cleanliness
Several reviews noted cleanliness issues, including unsanitary conditions and unpleasant odors in the restaurant.
Menu Availability
Customers frequently reported that menu items were unavailable, particularly roast beef, which is a key offering for the restaurant.
- VMVicki M4 days ago4.0Went thru the drive thru - only complaint, and this is unusual, was too much cheese on the beef and cheese sandwich - very messy to eat and definitely needed more napkins!!!
- JBjohn baileyDec 9, 20255.0Great food and great service
- DSDarryl Dixon (Stretch)Dec 2, 20253.0Nice employee on nights
- LLLuvin life LeoNov 25, 20251.0I bought 2 market fresh sandwich’s and a order of 4 mozzarella sticks 28$ I got one of the sandwiches made from the heels of the loaf when I called in and spoke to the manager the called me a lier& when I ask for her phone # to send her a pic……needless to say she declined …. Hears my lie…. I WILL NEVER go to the Arby’s in heath…they lie their food is terrible an customer service is atrocious…..I’ll make the trip to 21st street AND they’re MUCH more pleasant. Never mind you my first job in my life for the first eight years with fast food. It’s not that hard and in fast food in my day you’re never right how can you tell people how they want their food and then to call somebody a liar she should not be a manager.
- PFPaul FryOct 20, 20255.0Thank you so much for the food donation for are flag football celebration I appreciate it so much it was so good