Chipotle Mexican Grill

Reviews

• SC

  Stephanie Cramer

  Mar 21, 2026
  1.0
  I live in Heath Ohio but I can tell you this from here on out when I want Chipotle I will not go to the location most convenient because they're not consistent with how they make your food and no matter if I order the same exact thing every single time I don't get the same thing every single time. I asked for a double and I don't get double but yet they make sure they charge me The double price! Some of them are good about it where others want to argue with you when you tell them that it's not double even though you just watched them put half of what they're supposed to put on them. The guy barely had any cheese left in his little container and I told him it wasn't going to be enough because both of them are going to require double cheese but I'll tell you what he made sure that it looked like it was enough by putting a smaller amount on the first time and half of that the second time now I don't know about everyone else but in my book double means double the portion and you don't get that here. When you try to mention it then they argue with you and I'm just sick and tired of having people argue with me about me getting what I'm paying for. It's $17 for a bowl and I don't mind paying that if I get what I'm paying for and yet I hardly ever do. So from here on out so that I know that my food is made right and I don't have to be argued with when I tell them that they're not putting double when I'm asking for in there, I will just go to the other location where they have no problem making sure that it's made exactly the way you ask for it to be made and they do not argue with you if you feel that it's not. It's the disrespect it's the thoughtlessness of the fact that the customers paying for the food that you're making so make it right you know? Just make it right and don't argue about it. The fact that this has to happen so often when I go there tells me that even the management doesn't seem to care when their employees argue with their customers when their customers tell them that that's not what they paid for. Nobody cares and even when you mention it to other people that work there before you walk out the door they still let you walk out the door unhappy very dissatisfied. So if you're the type of person that believes that you should get what you pay for then don't go to this location because that's not going to happen.
• MH

  Michael Hecker

  Mar 13, 2026
  5.0
  Bogo tattoo was freaking awesome!!! Yall are rockstars!!
• MG

  Misty Gray

  Mar 13, 2026
  2.0
  I ordered through Door Dash. I had no problem with service from Door Dash. I ordered a bowl and paid extra for guac. Instead I received a bowl with sour cream which I do not like. Called the store and they advised me since it was a online order. I need to call a 1-800 for Chipotle. Instead of the correcting order and charging me for food I did not receive. Horrible service. Door Dash Great!
• VM

  Vinnie M

  Mar 12, 2026
  4.0
  It's a chain restaurant. This one's really good and busy. Couple times they have run out of different items.
• MM

  Mike

  Mar 12, 2026
  1.0
  Place is dirty, unfriendly and how do you run out of rice?

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