Wendy's

3.0
411 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
915 W. Maple Street, Hartville, OH
44632, United States

Hours

Reviews

3.0
411 reviews
5 stars
138
4 stars
54
3 stars
43
2 stars
32
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and staff being unresponsive or rude.

Food Quality

Many reviews highlighted cold, stale, or improperly prepared food, with several customers stating their meals were inedible.

Cleanliness

The restaurant was frequently described as filthy, with dirty tables, bathrooms, and overall unsanitary conditions noted by multiple customers.

Staffing Problems

Customers mentioned being short-staffed, leading to slow service and unkempt dining areas.

Pricing Concerns

Several reviews indicated dissatisfaction with rising prices relative to the quality of food received.
  • AA
    Alex Augustine
    Dec 26, 2025
    1.0
    Order carryout on the app and show up 20 minutes later. They haven't even looked at the order. No one will even look at you. 10 minutes later they ask what you want. 15 minutes later you have your food. Seems impossible when you have 5 employees and it's slow....
  • LC
    Limey Chimaera
    Dec 21, 2025
    1.0
    Literally stood there waiting to order and staff basically ignored me. They were more interested in taking care of their friends who had come in. After 5 minutes of standing there I told my family we were wasting our time and we left. Service in general I think for dining in Fast food restaurants has become non existent. Poor service and long waits!!
  • DL
    Dima LG
    Dec 13, 2025
    1.0
    Very long time to wait
  • GG
    Gary Gardinier
    Nov 29, 2025
    1.0
    Cold fries and stale buns. Do better
  • AD
    Allen Davis
    Nov 19, 2025
    1.0
    Very unenthusiastic employees who have clearly never been taught proper customer service. The place is extremely filthy and rundown. Food is cold and gross. Corporate needs to step in and clean house!! Not what you'd expect from a place in HARTVILLE.

Frequently Asked Questions About Wendy's

Is Hartville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Hartville?

The drive-thru is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to midnight.