Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, poor service, and staff being unresponsive or rude.
Food Quality
Many reviews highlighted cold, stale, or improperly prepared food, with several customers stating their meals were inedible.
Cleanliness
The restaurant was frequently described as filthy, with dirty tables, bathrooms, and overall unsanitary conditions noted by multiple customers.
Staffing Problems
Customers mentioned being short-staffed, leading to slow service and unkempt dining areas.
Pricing Concerns
Several reviews indicated dissatisfaction with rising prices relative to the quality of food received.
AA
Alex Augustine
Dec 26, 2025
1.0
Order carryout on the app and show up 20 minutes later. They haven't even looked at the order. No one will even look at you. 10 minutes later they ask what you want. 15 minutes later you have your food. Seems impossible when you have 5 employees and it's slow....
LC
Limey Chimaera
Dec 21, 2025
1.0
Literally stood there waiting to order and staff basically ignored me. They were more interested in taking care of their friends who had come in. After 5 minutes of standing there I told my family we were wasting our time and we left. Service in general I think for dining in Fast food restaurants has become non existent. Poor service and long waits!!
DL
Dima LG
Dec 13, 2025
1.0
Very long time to wait
GG
Gary Gardinier
Nov 29, 2025
1.0
Cold fries and stale buns. Do better
AD
Allen Davis
Nov 19, 2025
1.0
Very unenthusiastic employees who have clearly never been taught proper customer service. The place is extremely filthy and rundown. Food is cold and gross. Corporate needs to step in and clean house!! Not what you'd expect from a place in HARTVILLE.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Hartville?
The drive-thru is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to midnight.
Does Wendy's in Hartville serve breakfast?
Yes, this location serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available in the App Store.
Is the Wendy's location in Hartville currently open?
Yes, Wendy's in Hartville is open and committed to serving quality food daily.
What payment options does Wendy's in Hartville accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's in Hartville offer delivery and takeout?
Yes, they offer both takeout and delivery services where available.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info are available on the Wendy's menu website, mobile app, and in-restaurant with assistance from crew members.
What nearby places can I visit along with Wendy's in Hartville?
Nearby places include Giant Eagle supermarket for groceries, Pizza Hut for additional dining options, and Benjamin Moore for hardware shopping.
Are there other fast food options near Wendy's in Hartville?
Yes, nearby fast food restaurants include Burger King, Chipotle Mexican Grill, and another Wendy's location.
How can nearby transit or amenities assist me when visiting Wendy's in Hartville?
Nearby conveniences such as Chase Bank and Chase ATM allow easy access to cash; Hartville Centre offers shopping nearby, making planning your visit convenient.