Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.3
342 reviews
5 stars
221
4 stars
65
3 stars
25
2 stars
10
1 star
21
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and efficient service from staff, highlighting their politeness and helpfulness.
Food Quality
While many reviews noted good food, there were mixed opinions, with some customers reporting issues like undercooked items and inconsistent preparation.
Cleanliness
The establishment is generally described as clean, contributing positively to the overall dining experience.
Ice Cream
The ice cream offerings, including cakes and Blizzards, received consistent positive feedback, with many customers expressing satisfaction with the flavors and quality.
Management Issues
Some reviews raised concerns about management practices and employee treatment, suggesting a negative impact on staff morale.
- KPKevin PDec 28, 20255.0I went in on Christmas eve at 4pm to grab a cake for my wife's Birthday on the 24th. I knew it was close to closing. They were very nice and they volunteered to put her name on it and the writing was perfect. I know it is their job, but they were polite and helpful for an old man. Thank you!
- DRDebbie RinaldoDec 17, 20255.0Good ole Dairy Queen, exactly the way I remember it. Prices are nostalgic. Service is quick, always yummy hot food, never disappointed.
- CAChip AdamsNov 12, 20255.0Awesome people. Great food and service. Drive through lady is simply the best. Everyone there is very pleasant.
- AMAngela McintyreOct 12, 20255.0John did an amazing job on the Taylor Swift Life of a Showgirl cake!! Exceeded our expectations!
- KWKathy WalterOct 4, 20255.0A favorite place to stop at while in Hartville. The food came out fast. Great service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill?
It is open every day from 10:00 AM to 10:15 PM and is closed on holidays such as November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill a family-friendly restaurant with amenities for children?
Yes, it is family-friendly and provides amenities like booster seats, high chairs, and restrooms suitable for children.
How can I place an order for pickup from Dairy Queen Grill & Chill?
You can place a pickup order online via their website at https://www.dairyqueen.com/en-us/order/pickup/n/44672/.
Where is Dairy Queen Grill & Chill located?
It is located at 810 W Maple St, Hartville, OH 44632-9684, USA.
Are there any nearby fast food or ice cream places close to Dairy Queen Grill & Chill?
Yes, nearby fast food and ice cream places include another Dairy Queen, Subway, and McDonald's, which provide additional dining options if you're in the area.
What nearby attractions are available for families with children visiting Dairy Queen Grill & Chill?
Families can enjoy visiting Just Playin', a nearby playground and park, perfect for kids to play before or after enjoying a treat at Dairy Queen.
Are there nearby coffee shops near Dairy Queen Grill & Chill for those who want drinks before or after a meal?
Starbucks is located nearby, offering coffee, smoothies, and juice for customers looking to enjoy a beverage alongside or separate from their Dairy Queen visit.
What health and wellness services are nearby for customers visiting Dairy Queen Grill & Chill?
Various health and wellness centers such as Concorde Therapy Health & Wellness, NovaCare Rehabilitation - Hartville, and Hippocampus Massage Therapy are nearby for those interested in physical therapy, massage, and wellness services.