Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.3
339 reviews
5 stars
218
4 stars
65
3 stars
24
2 stars
10
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and efficient service from staff, highlighting their helpfulness and positive attitudes.
Food Quality
While many reviews noted good food, there were mixed experiences regarding food preparation, with some customers reporting undercooked items and inconsistent quality.
Cleanliness
The establishment is frequently described as clean, contributing positively to the overall dining experience.
Ice Cream
The ice cream offerings, including Blizzards and cakes, received high praise, although some customers reported issues with consistency in preparation.
Management Issues
Some reviews raised concerns about management practices affecting staff morale and service quality, indicating a need for improvement in employee treatment.
- CAChip AdamsNov 12, 20255.0Awesome people. Great food and service. Drive through lady is simply the best. Everyone there is very pleasant.
- AMAngela McintyreOct 12, 20255.0John did an amazing job on the Taylor Swift Life of a Showgirl cake!! Exceeded our expectations!
- KWKathy WalterOct 4, 20255.0A favorite place to stop at while in Hartville. The food came out fast. Great service.
- KBKaren BrownOct 3, 20255.0Good food
- GAGeri AylwardSep 26, 20255.0Great prices, best chicken strips, very clean.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill?
It is open every day from 10:00 AM to 10:15 PM and is closed on holidays such as November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill a family-friendly restaurant with amenities for children?
Yes, it is family-friendly and provides amenities like booster seats, high chairs, and restrooms suitable for children.
How can I place an order for pickup from Dairy Queen Grill & Chill?
You can place a pickup order online via their website at https://www.dairyqueen.com/en-us/order/pickup/n/44672/.
Where is Dairy Queen Grill & Chill located?
It is located at 810 W Maple St, Hartville, OH 44632-9684, USA.
Are there any nearby fast food or ice cream places close to Dairy Queen Grill & Chill?
Yes, nearby fast food and ice cream places include another Dairy Queen, Subway, and McDonald's, which provide additional dining options if you're in the area.
What nearby attractions are available for families with children visiting Dairy Queen Grill & Chill?
Families can enjoy visiting Just Playin', a nearby playground and park, perfect for kids to play before or after enjoying a treat at Dairy Queen.
Are there nearby coffee shops near Dairy Queen Grill & Chill for those who want drinks before or after a meal?
Starbucks is located nearby, offering coffee, smoothies, and juice for customers looking to enjoy a beverage alongside or separate from their Dairy Queen visit.
What health and wellness services are nearby for customers visiting Dairy Queen Grill & Chill?
Various health and wellness centers such as Concorde Therapy Health & Wellness, NovaCare Rehabilitation - Hartville, and Hippocampus Massage Therapy are nearby for those interested in physical therapy, massage, and wellness services.