Wendy's

3.9
1074 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10940 New Haven, Harrison, OH
45030, United States

Hours

Reviews

3.9
1,074 reviews
5 stars
473
4 stars
280
3 stars
163
2 stars
55
1 star
103

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, particularly in the drive-thru, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.

Food Quality

Food quality was inconsistent, with several complaints about cold or poorly prepared items, though some customers enjoyed fresh and hot meals.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some reviews noting dirty tables and unsanitary conditions.

Speed of Service

Drive-thru service was often described as fast, although some customers experienced long waits or delays.
  • LA
    Laurie Aly
    Dec 24, 2025
    3.0
    Ordered through the drive-through. Both my cheeseburger and fries were cold. I would’ve returned to the store and requested fresh items. However, I just picked these up on the go. Very disappointing experience. I would not recommend this location based on my experience.
  • EM
    Emma Mapel
    Dec 18, 2025
    1.0
    i went through their drive through, late at night, striving only for just three frosties and a large fry. what can i say a girl has to eat. when i went to order, i was interrupted after she said “can we take your order” I repeat…. she said, “CAN I TAKE YOUR ORDER” i laughed because i thought it was funny, and quite frankly, dumbfounded how i could be so rudely interrupted. so when they came back i was still laughing. then the girl informed me “you’re out there laughing while i’m in here struggling”. shock ran through my system. silence except for the rain pittering and pattering on my windshield. sorry i’m a happy person? then when i pull up, paying with cash, i ask what my total was so i could give them the right amount of change, as one on a budget would thoughtfully do, the cashier slammed the drive thru window and said nothing to me. i’ve had exes treat me better than this (not really) and came back telling me my total *window slams again* I gave them cash, again said nothing, and then very rudely gave me my food. you could’ve bestowed a cheerful smile upon me during these happy holidays. i love wendys but what the heck man?
  • AM
    Autumn Moon
    Nov 9, 2025
    5.0
    10/10, ordered late at night, super nice and helpful, had no car, 10/10
  • JP
    Jesse Pop
    Oct 14, 2025
    5.0
    This Wendy's is so good it makes me hate going to another one. Their sweet Tea is always fresh and perfect.
  • JJ
    Joel
    Sep 21, 2025
    5.0
    Love Wendy's one of the best fast food restaurants me and my kids go to Wendy's all the time because the $5 meal you cannot beat it junior bacon cheeseburger nuggets fries and a drink for 5 bucks it's a good meal. Always fresh food services always been fast the one in Harrison and in Lawrenceburg they have a great staff sodas Harrison and it's not fun working in food service I do it as a job but the people working at Wendy's have always been friendly fast and good service. The five-dollar bill by far is the best deal you can get at a fast food restaurant anywhere I challenge you on that

Frequently Asked Questions About Wendy's

Is Harrison Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Harrison, OH?

The drive-thru is open Monday to Friday from 6:00 AM to midnight, and on Saturday and Sunday from 6:30 AM to midnight.