McDonald's

3.3
1562 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10570 Harrison Avenue, Harrison, OH
45030, United States

Hours

Reviews

3.3
1,562 reviews
5 stars
484
4 stars
312
3 stars
305
2 stars
155
1 star
306

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with wait times often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Staff Friendliness

While some customers praised the friendly and polite staff, others noted instances of unprofessional behavior and poor customer service.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, impacting the overall experience.
  • AC
    Amber Corona
    Nov 16, 2025
    1.0
    The person that took our order was very rude. I get it you’re busy, but there’s no reason to be disrespectful. My food was sloppy. The cheese wasn’t melted. I’m not the type of person to complain, but how I was treated in the drive-through was not right.
  • TD
    Tiffany Doucette
    Nov 14, 2025
    1.0
    This McDonalds is an absolute joke. Anytime that my family went to eat at the Harrison location we had horrible service. Our food was always cold, took WAY to long to get to us. 5-10 minutes if busy okay. Makes sense. However, we have gone to eat there when there was no line in the drive thru and they weren't busy inside and our food still took forever, came out cold and our orders are never right. We door dash too and recently everything has been 10+ minutes longer than the time doordash told us their food would be ready. I went to the Bright location tonight and the service and food were perfect. Had no issues and they were packed!
  • TG
    That Guy
    Nov 13, 2025
    2.0
    Just lost 20 minutes of my 30 mi ite lunch break in their line with only 5 cars ahead.
  • KK
    kattfeesh kenny
    Oct 24, 2025
    1.0
    they make me wait at the second window for 20+ min every time for value menu stuff. last time I was completely forgotten and never got my food. I couldn't pull around and come in because I had a sleeping toddler in the back and just decided it was smartest for me to leave before I caused a scene...as I pulled away I watch the manger come to the window nothing in hand a shrug at me... Absolute joke of an establishment
  • RW
    Richard Windisch
    Oct 19, 2025
    1.0
    At a McDonald's along I-74 I got a quarter pounder was drowning in ketchup. Pickles were sliding off because of it. Took forever in the drive up line. No Got a cheese and sausage mcgriddle earlier at the McDonald's just south of I-74 in Shelbyville Indiana that had chunks of bacon in it.

Frequently Asked Questions About McDonald's

What are the regular store hours for this McDonald's location?

This McDonald's is open daily from 4:30 AM to 11:00 PM.

When is the drive-thru available at this McDonald's?

The drive-thru is open from 4:30 AM to 11:00 PM on most days, extended to midnight on Fridays and Saturdays.