Chipotle Mexican Grill

3.6
1028 reviews
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About

Mexican Restaurant
Chipotle Harrison is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
589 Ring Rd, Harrison, OH
45030, United States

Hours

Reviews

3.6
1,028 reviews
5 stars
444
4 stars
220
3 stars
107
2 stars
68
1 star
189

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted dirty tables, floors, and overall unsanitary conditions in the restaurant.

Food Quality

Customers frequently reported issues with food quality, including cold, poorly prepared, and bland meals.

Portion Sizes

Many customers expressed dissatisfaction with small portion sizes, often feeling shortchanged for the price paid.

Service Issues

Numerous reviews mentioned slow service, unmotivated staff, and frequent mistakes with orders.

Ingredient Availability

The location consistently ran out of key ingredients, leading to customer frustration and dissatisfaction.
  • DF
    Dawson Fox
    3 days ago
    5.0
    I’ve been goin to different Chipotle’s for almost 20 years and this one has been THE BEST one I’ve ever been to. Incredible staff. Preston rocks!
  • RM
    Richard Mcdowell
    Nov 17, 2025
    1.0
    Worst run Chipotle in the world, mobile ordering often 20 or 30 minutes behind schedule when they aren't busy with full staff.
  • AS
    Amanda S.
    Nov 2, 2025
    1.0
    Placed order and upon leaving restaurant which at this time was empty, the man building your food stood behind the serving station and proceeded to hover over the trays and pick food out of the containers and put them in his mouth, over and over. More than once without using a utensil or new gloves. I left and tried to call. They make it impossible to call and it just goes to recorded messages. So, we went back after 15-20 minutes. This time, they were not only still doing this, they were also feeding it to one another. I have video and photos of this. I asked for a refund and was told no. I asked for their name and was told no. The manager was who I was talking to. He told me it was company protocol to taste the food. I said certainly not in this fashion and he just continued defending his employee. He would not even watch the video I took, or look at the photos. After asking for their names, he then said do you want a refund? He gave it to us. Please please beware of this hugely unsanitary and against every health code imaginable location. They did not care, they defended it. The place was very dirty, drops of food sitting on counters, on the floor, under the checkout was food and used napkins, garbage can was overflowing and you can look at the reviews. It seems this location has quite the reputation.
  • KG
    Kashmir Glossner
    Oct 28, 2025
    5.0
    My daughter and I were visiting the area from Northern Kentucky for a hair appointment and decided to stop in here for lunch before we hopped back on the highway. It was somewhere fron 12:30-1pm last Saturday and we didn't have to wait in line long at all. Service was friendly and food was hot. The rice tasted great! We really enjoyed our lunch. I can't speak on mobile ordering or being a regular to this location since we've never been here before. The only minor complaint would be that the tables weren't clean but it wasn't anything we couldn't wipe away on our own. We had a great visit to this location and would stop by again if in the area.
  • LP
    Lydia Polania-O'Kane
    Oct 25, 2025
    1.0
    Badly made food. Ordered a burrito with light sour cream and they filled it with mostly sour cream, they hardly put any meat in it, and the whole burrito is so empty its mostly just tortilla filled with sour cream, feels like im drinking it. It is inedible. The chips they gave us seemed like they were from the bottom of the container because they were inconsistent, some being soggy soaked with the oil, others being overbaked and stale, and way over seasoned. Bad experience. UPDATE: I Woke up in the middle of the night vommiting and continued to throughout the day. I got food poisoning from here.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Harrison specialize in?

Chipotle Mexican Grill in Harrison specializes in Mexican cuisine offering customizable burritos, bowls, quesadillas, tacos, and salads.

Where is Chipotle Mexican Grill located in Harrison, OH?

It is located at 589 Ring Rd, Hamilton, Harrison, Ohio, 45030, USA.