Arby's

3.8
599 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10890 New Haven Rd, Harrison, OH
45030, United States

Hours

Reviews

3.8
599 reviews
5 stars
249
4 stars
147
3 stars
101
2 stars
40
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently noted friendly and polite staff, but there were also complaints about rude service and incorrect orders.

Food Freshness

While many reviews praised the freshness of the food, several customers reported receiving cold or overcooked items.

Order Accuracy

There were numerous instances of incorrect orders being received, leading to customer dissatisfaction.

Cleanliness

The cleanliness of the restaurant was a concern for some customers, with reports of dirty restrooms and dining areas.

Value for Money

Some customers felt the prices were high for the quality and quantity of food received.
  • LH
    Leola Hawk
    Oct 29, 2025
    1.0
    Steak nuggets were a disappointment. Dry and hard around the edges. $ 5.49 for 5 of them. Only 7:30 so you would think they would be selling fresher product.
  • PW
    Paul Williams
    Oct 26, 2025
    5.0
    Very polite and food was fresh... Definitely the only Arby's I go to, but make sure your putting the right sandwiches in the bag
  • MM
    mojorisen74
    Oct 26, 2025
    5.0
    Quickly rang up and served. Food was fresh, restaurant was clean, breakfast was cheap
  • JB
    Jessica Beck
    Sep 13, 2025
    5.0
    We popped by here on our way home from the Ren Faire and the woman working the counter was just next level kind! I haven't had service this good at a fast food place in a long time.
  • AS
    Anthony Sedam
    Aug 11, 2025
    1.0
    Absolute awful experience. They gave me the wrong order and I didn’t realize until I got back home. I live around 15 mins away and this was the first stop off the highway. I showed my receipt and asked for either a refund or a replacement sandwich. They told me I needed to give my other sandwich back, which was at home 15 mins away, in order for me to get my money or a replacement sandwich. Horrible.