Staff Friendliness
Many customers praised the staff for being friendly and helpful, creating a positive atmosphere.
Service Speed
There were numerous complaints about slow service, particularly during peak hours, leading to long wait times.
Food Quality
While some customers enjoyed the food, there were several reports of cold or unsatisfactory items, including issues with freshness and portion sizes.
Order Accuracy
Several reviews highlighted problems with incorrect orders and missing items, indicating a need for improvement in order accuracy.
Cleanliness
Multiple customers reported cleanliness issues within the restaurant, including dirty restrooms and dining areas.