Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative customer experience.
Food Quality
Many customers reported receiving cold or undercooked food, with some mentioning issues like missing items and poor presentation.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and highlighted instances of good food and service.
AS
Alfredo Santana
Nov 7, 2025
1.0
The old lady working here is a manager but she was kind of rude charging me 50cents for a sauce when I asked her if it wasn’t included on my meal, beside that I asked her If working in food with a coat full of HAIR was professional it is disgusting 🤮 this is the most nasty Wendy’s I ever been avoid it if u can
JN
Julius Norman
Nov 6, 2025
5.0
Great customer service
MO
Mike Owens
Oct 16, 2025
1.0
On 10/16/2025 at 2:00 in afternoon lady working drive through was rude as hell !!!!! I could her her cursing and screaming . I will not be back !!!
JD
Jeff Dom
Sep 30, 2025
1.0
I ordered a chicken ranch wrap and was really disappointed because there was barely any cheese or lettuce on it. When I went back around to ask for a little extra on the side the manager Destiny came to the window with an attitude and asked what my problem was. I explained that there was not much on the wrap and she told me that is all they are supposed to put on it and that if I wanted more I would have to pay 30 cents. For something they hardly put on to begin with that is ridiculous.
Thankfully another manager who seemed higher up came over and told her to just give it to me which I appreciated but the whole interaction with Destiny was unprofessional. Being snobby and argumentative with customers over 30 cents is not a good look especially when the wrap does not even come close to looking like the photo they advertise. If that is really how it is supposed to be served then corporate needs to step in because it feels like false advertising.
RB
Ron Back
Sep 22, 2025
1.0
They were very disrespectful. Terrible service. Complaining to our faces about wanting to leave. Saying it was “busy” as soon as he was about to leave when there was 4 people in the restaurant.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hamilton, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hamilton, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 892-4100.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Princeton Wendy’s serve breakfast?
Yes, this Wendy’s location in Hamilton, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's on Princeton Road in Hamilton, OH?
Wendy's at 3213 Princeton Road, Hamilton, OH is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at Princeton Road has a drive-thru open daily from 6:30 AM to midnight.
Can I order Wendy's for delivery or takeout online?
Yes, you can order Wendy's for delivery or takeout through their app or at order.wendys.com.
Does this Wendy's serve breakfast meals?
Yes, Wendy's at this location serves breakfast with items like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via Wendy's Customer Care website, call (513) 892-4100 directly, or reach out through their Contact page or Live Chat services.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards can be purchased in the restaurant, through various retailers, or online at the Wendy's gift card portal.
What are some nearby places of interest to this Wendy's on Princeton Road?
Nearby places include Murphy USA #6754 gas station, Urban Air Trampoline and Adventure Park, Sarpino's Pizzeria, and The UPS Store 5033, which makes it convenient to combine errands or family fun with a meal at Wendy's.
Can I visit Wendy's conveniently if I'm near Murphy USA #6754 gas station?
Yes, Murphy USA #6754 is near Wendy's on Princeton Road, so it's easy to stop by Wendy's for a meal or snack after fueling up your vehicle.
What entertainment options are close to this Wendy's location for families or groups?
Urban Air Trampoline and Adventure Park nearby offers an active and fun experience, making Wendy's a great spot to grab a meal before or after visiting the park.