At Wendy’s in Hamilton, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Hamilton, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food being served cold, undercooked, or not as advertised, contributing to customer dissatisfaction.
Order Accuracy
Several customers experienced problems with incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting specific positive interactions with staff.
MH
Mel Harris
Jan 31, 2026
1.0
Love the teddies. My husband and I ordered freshly dropped teddies and a small fry. They forgot the fries my husband goes in and they say here these just came up. NOT!! They had no heat on them at all! I did not go back because I was too pissed off and this is not the first time. Last time they said my wait for fresh tendies would be 9 minutes 35 minutes later they give me some warm not hot tendies like I ask. Their service has sucked lately.
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Saul Hernandez
Jan 25, 2026
5.0
Muy buen servicio 👍
CH
Camden Harsley
Dec 5, 2025
1.0
Awful experience, was served attitude when I first arrived and their frosty machines were down so they only offered soft drinks, I paid $5 each for those frosties !!! And when I asked if I could get cookies as well to make up for the 2 missing frosties they said no since we got the soft drinks. TERRIBLE SERVICE!! TERRIBLE MANAGEMENT…
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Elizabeth Alicea
Dec 1, 2025
5.0
El personal es muy agradable, me gusta mucho ir a este Wendy's lo recomiendo mucho, el servicio es de excelencia
AR
A Ryegirl
Nov 22, 2025
2.0
Prepaid on my app, showed I paid in app and my bank account and they still made me pay a 2nd time. Manager made zero apologies, zero offer of any kind for customer service. Just explained corporate gave them an app and said "here you go" & they don't know how to clear it unless I paid again!!! That's 🤬. Only reason 2 stars is that the food came out decent.