Wendy's

3.7
693 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3213 Princeton Road, Hamilton, OH
45011, United States

Hours

Reviews

3.7
693 reviews
5 stars
267
4 stars
173
3 stars
112
2 stars
42
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.

Food Quality

Many customers reported receiving cold or undercooked food, with complaints about missing items and poor food preparation.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, indicating a lack of attention to detail.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and unkempt dining areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and noted satisfactory food quality on occasion.
  • CH
    Camden Harsley
    Dec 5, 2025
    1.0
    Awful experience, was served attitude when I first arrived and their frosty machines were down so they only offered soft drinks, I paid $5 each for those frosties !!! And when I asked if I could get cookies as well to make up for the 2 missing frosties they said no since we got the soft drinks. TERRIBLE SERVICE!! TERRIBLE MANAGEMENT…
  • EA
    Elizabeth Alicea
    Dec 1, 2025
    5.0
    El personal es muy agradable, me gusta mucho ir a este Wendy's lo recomiendo mucho, el servicio es de excelencia
  • AR
    A Ryegirl
    Nov 22, 2025
    2.0
    Prepaid on my app, showed I paid in app and my bank account and they still made me pay a 2nd time. Manager made zero apologies, zero offer of any kind for customer service. Just explained corporate gave them an app and said "here you go" & they don't know how to clear it unless I paid again!!! That's 🤬. Only reason 2 stars is that the food came out decent.
  • TO
    Tif On21
    Nov 21, 2025
    1.0
    I stopped by on my way to work, before 7:00 am and the breakfast potatoes were cold. How in the world are the potatoes colder than it is outside before 7am. Thats unacceptable, when you havent been open an hour.
  • AS
    Alfredo Santana
    Nov 7, 2025
    1.0
    The old lady working here is a manager but she was kind of rude charging me 50cents for a sauce when I asked her if it wasn’t included on my meal, beside that I asked her If working in food with a coat full of HAIR was professional it is disgusting 🤮 this is the most nasty Wendy’s I ever been avoid it if u can

Frequently Asked Questions About Wendy's

Is Princeton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's on Princeton Road in Hamilton, OH?

Wendy's at 3213 Princeton Road, Hamilton, OH is open daily from 6:30 AM to midnight.