Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with cold, poorly prepared, or incorrect food orders.
Service Speed
Customers frequently mentioned slow service, especially in the drive-thru, with long wait times.
Customer Service
Numerous reviews highlighted rude or unprofessional behavior from staff, impacting the overall experience.
Cleanliness
Some customers noted cleanliness issues in the dining area and with food preparation.
Order Accuracy
A significant number of reviews indicated that orders were often incorrect or incomplete.
CF
Cheyenne Fisher
Nov 9, 2025
1.0
Pulled up before midnight got a baconator fry…. They threw melted cheese in the bottom & set my fries in it & set 2 pieces of bacon on top 😑
Lazy much? & I just got out the hospital right before I went so of course I was STARVING! Fries were definitely soggy all around. 🙄 now I know to actually check my food before I pull off.
PC
Peter Chadwick
Oct 21, 2025
5.0
Always fresh made to order burgers. Orders are always correct with condiments requested
RW
ryan wilson
Oct 14, 2025
5.0
Like any other fast food restaurant.
SN
S. N
Sep 14, 2025
5.0
Very good food try it u will love it especially the chili that's my favorite
KK
Kaitlyn larkin (kL)
Aug 24, 2025
1.0
Pulled up at 12:50 because the website says they close at 1:00 but when I pull up it says they’re closed??? what is the point of confirming on google that you’re hours are 6am-1am if you’re going to close prior to that time? Very unprofessional!! so if you go to this Wendy’s call and make sure they’re actually open. seems like they let the employees close whenever they feel.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hamilton, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hamilton, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 828-6805.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Brookwood Wendy’s serve breakfast?
Yes, this Wendy’s location in Hamilton, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the normal operating hours of Wendy's at 32 N. Brookwood Drive, Hamilton?
Wendy's is open daily from 6:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 32 N. Brookwood Drive offers drive-thru service with operating hours from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Is breakfast served at this Wendy's location?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for this location in Hamilton, OH.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's offers delivery and takeout options. You can order through the Wendy's app or website and check if delivery is available in your area.
What payment methods are accepted at Wendy's in Hamilton?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact the Wendy's location directly?
You can provide feedback via the Wendy's Customer Care Live Chat, phone at 888-624-8140, or directly call the location at (513) 828-6805. Feedback can also be submitted through their Customer Satisfaction Survey online.
Are there nearby fitness facilities I can visit before or after dining at Wendy's?
Yes, Mahon Strength & Fitness gym is located near Wendy's, making it convenient to grab a meal before or after a workout.
Where can I find nearby automotive services around Wendy's?
Nearby automotive services include Firestone Complete Auto Care and O'Reilly Auto Parts, making it easy to handle car needs while enjoying a meal at Wendy's.
What are some nearby stores or services near Wendy's that I might find useful?
Nearby places of interest include CVS Pharmacy for health and pharmacy needs, UPS Access Point for shipping services, and LibertyX Bitcoin ATM for financial transactions.
Does this Wendy's location offer casual dining?
Yes, the attire at Wendy's is casual, suitable for relaxed and informal dining experiences.