Wendy's

3.9
970 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
32 N. Brookwood Drive, Hamilton, OH
45013, United States

Hours

Reviews

3.9
970 reviews
5 stars
422
4 stars
249
3 stars
151
2 stars
45
1 star
103

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold, poorly prepared, or incorrect food orders.

Service Speed

Customers frequently mentioned slow service, especially in the drive-thru, with long wait times.

Customer Service

Numerous reviews highlighted rude or unprofessional behavior from staff, impacting the overall experience.

Cleanliness

Some customers noted cleanliness issues in the dining area and with food preparation.

Order Accuracy

A significant number of reviews indicated that orders were often incorrect or incomplete.
  • CF
    Cheyenne Fisher
    Nov 9, 2025
    1.0
    Pulled up before midnight got a baconator fry…. They threw melted cheese in the bottom & set my fries in it & set 2 pieces of bacon on top 😑 Lazy much? & I just got out the hospital right before I went so of course I was STARVING! Fries were definitely soggy all around. 🙄 now I know to actually check my food before I pull off.
  • PC
    Peter Chadwick
    Oct 21, 2025
    5.0
    Always fresh made to order burgers. Orders are always correct with condiments requested
  • RW
    ryan wilson
    Oct 14, 2025
    5.0
    Like any other fast food restaurant.
  • SN
    S. N
    Sep 14, 2025
    5.0
    Very good food try it u will love it especially the chili that's my favorite
  • KK
    Kaitlyn larkin (kL)
    Aug 24, 2025
    1.0
    Pulled up at 12:50 because the website says they close at 1:00 but when I pull up it says they’re closed??? what is the point of confirming on google that you’re hours are 6am-1am if you’re going to close prior to that time? Very unprofessional!! so if you go to this Wendy’s call and make sure they’re actually open. seems like they let the employees close whenever they feel.

Frequently Asked Questions About Wendy's

Is Brookwood Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.