Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
975 reviews
5 stars
423
4 stars
251
3 stars
151
2 stars
45
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with food temperature, freshness, and incorrect items, with some customers expressing disappointment in the overall quality.
Cleanliness
Several customers noted unsanitary conditions in the dining area and issues with food handling, contributing to a negative dining experience.
Management Issues
Feedback indicated poor management practices, including staff behavior and operational inefficiencies, leading to customer dissatisfaction.
- KHKenna HoffmanJan 4, 20261.0Went through and placed a mobile order pulled to the window got my bag of food got home and checked my food got everything from my biggie bag but they forgot my large fry and only gave me 7 chicken nuggets instead when I ordered a 10 piece nugget I called and the manager Bri was the one who handed me my food beyond upset
- DHDavid HoekstraDec 22, 20254.0Just bought frosties
- CTCasey N TheodorDec 15, 20255.0Good food and good service!
- CBcassandra boydNov 23, 20251.0This place was very dirty, the employees were not friendly and were very standoffish and not hygienic looking. Went to sit at a table, every table was dirty. Garbage and food on the floor. The area where you get napkins, ketchup..ect. was absolutely filthy dirty.. shame
- CFCheyenne FisherNov 9, 20251.0Pulled up before midnight got a baconator fry…. They threw melted cheese in the bottom & set my fries in it & set 2 pieces of bacon on top 😑 Lazy much? & I just got out the hospital right before I went so of course I was STARVING! Fries were definitely soggy all around. 🙄 now I know to actually check my food before I pull off.
Frequently Asked Questions About Wendy's
Is Brookwood Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the normal operating hours of Wendy's at 32 N. Brookwood Drive, Hamilton?
Wendy's is open daily from 6:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 32 N. Brookwood Drive offers drive-thru service with operating hours from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Is breakfast served at this Wendy's location?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for this location in Hamilton, OH.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's offers delivery and takeout options. You can order through the Wendy's app or website and check if delivery is available in your area.
What payment methods are accepted at Wendy's in Hamilton?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact the Wendy's location directly?
You can provide feedback via the Wendy's Customer Care Live Chat, phone at 888-624-8140, or directly call the location at (513) 828-6805. Feedback can also be submitted through their Customer Satisfaction Survey online.
Are there nearby fitness facilities I can visit before or after dining at Wendy's?
Yes, Mahon Strength & Fitness gym is located near Wendy's, making it convenient to grab a meal before or after a workout.
Where can I find nearby automotive services around Wendy's?
Nearby automotive services include Firestone Complete Auto Care and O'Reilly Auto Parts, making it easy to handle car needs while enjoying a meal at Wendy's.
What are some nearby stores or services near Wendy's that I might find useful?
Nearby places of interest include CVS Pharmacy for health and pharmacy needs, UPS Access Point for shipping services, and LibertyX Bitcoin ATM for financial transactions.
Does this Wendy's location offer casual dining?
Yes, the attire at Wendy's is casual, suitable for relaxed and informal dining experiences.