Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or improperly prepared food, including cold fries and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect order handling.
Cleanliness
Several customers noted dirty conditions in the dining area and restrooms, with some mentioning bugs and unsanitary practices.
Order Accuracy
A significant number of customers experienced issues with their orders being incorrect or incomplete.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
JC
Joshua Clagg
Nov 11, 2025
5.0
Friendly staff and my chicken sandwich was great.
CS
Charles Stewart
Oct 28, 2025
3.0
Not been the greatest food or service
WW
Will WITAKER
Oct 20, 2025
1.0
Worst Wendy's meal I have ever had . 8.00 biggie bag cold dried out meat stale buns even the fries cold greasy took couple of bites then threw away waist of money and time since they kept asking me to repeat order said they couldn't hear me 🤮
DA
Dan Acton
Oct 14, 2025
4.0
Wendy’s High Street Hamilton Ohio location seems like a well managed operation. Dining area and restrooms were clean. Cashier was professional. Food quickly prepared. Location and parking very good. Looking forward to a return visit. If you like this review, hit the ❤️.
BF
brayden fent
Oct 2, 2025
1.0
Order saucy nuggets told them they gave me normal nuggets and they did not give it to us 1 star this place sucks
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hamilton, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hamilton, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 493-1019.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does N High St Wendy’s serve breakfast?
Yes, this Wendy’s location in Hamilton, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's on 816 N High Street?
The drive-through is open Monday to Wednesday and Sunday from 6:00 AM to midnight, and Thursday to Saturday from 6:00 AM to 1:00 AM.
Is breakfast served at the Wendy's located at 816 N High Street, Hamilton?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides available through their app and website.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or their website at order.wendys.com, which allows you to select your location and customize your order.
Does this Wendy's location offer delivery and drive-thru services?
Yes, they provide delivery, dine-in, and drive-thru services but do not offer curbside pickup.
How can I provide feedback or contact Wendy's at 816 N High Street?
You can contact the Customer Care team through their Contact page or call (513) 493-1019 for this location. Feedback can also be submitted via their Customer Satisfaction Survey online.
Where can I find Wendy's gift cards and check their balance?
Gift cards are available in-restaurant, various retailers, and online via their gift card portal. Balance can be checked online using Wendy's official tools.
Which nearby fast food restaurants can I visit around Wendy's at 816 N High Street?
Nearby fast food options include Taco Bell, Waffle House, and White Castle, offering you a variety of dining choices in the area.
What services are available near Wendy's if I need automotive repairs while visiting?
Close to Wendy's, you can find Car-X Tire & Auto and Tire Choice Auto Service Centers for automotive repair and tire services.
Are there any notable community or religious establishments near Wendy's at 816 N High Street?
Yes, nearby religious and community places include North Hamilton Baptist Church, High Street Baptist Church, Hamilton Dream Center, and the Hamilton Masonic Temple event space.