Papa Johns Pizza

3.2
277 reviews
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Business Details

6544 Winford Ave, Hamilton, OH
45011, United States
(513) 868-8200
https://locations.papajohns.com/united-states/oh/45011/hamilton/6544-winford-ave?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Hamilton, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hamilton pizza for any occasion. Call us for pizza delivery in Hamilton or stop by 6544 Winford Ave for carryout to order the best pizza in Hamilton, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
6544 Winford Ave, Hamilton, OH
45011, United States

Hours

Reviews

3.2
277 reviews
5 stars
103
4 stars
48
3 stars
20
2 stars
13
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and mishandled orders.

Delivery Problems

Many reviews highlighted issues with delivery, including delays, wrong orders, and the use of DoorDash leading to cold food.

Food Quality

Customers experienced inconsistent food quality, with complaints about undercooked pizzas, incorrect toppings, and overall dissatisfaction with the product.

Management Concerns

Several reviews mentioned poor management practices, including lack of resolution for complaints and unprofessional behavior from staff.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, particularly when picking up orders in person.
  • KC
    Keith C.
    Dec 12, 2025
    1.0
    Ordered a pizza from Papa Johns. 40 minutes after I ordered the pizza, I checked the app and it said “delivered”. Checked outside and there was no pizza. So, I called and checked the status. The guy who answered the phone said, “oh, she had to press the complete button, she's 3 minutes away” I said, “ok, sounds good.” The driver arrives 5 minutes later, I open the box, and the pizza clearly looks mishandled. Frustrated, I called the store back and explained everything. The guy who answered the phone said, “do you want me to remake it?” I said, “no, I just want a refund.” he replied, “ok, I'll have the driver come get the pizza.” unbelievable. I order from here quite a bit, safe to say Papa Johns will never receive a dime from me again. The entire experience, was handled very poorly.
  • TC
    Toni Combs
    Oct 1, 2025
    5.0
    Love their mushroom hoagies and philly cheese steak Pizza but you must pick the stuff up or it's not worth it.
  • DM
    Daniel Moore
    Sep 15, 2025
    1.0
    I got there almost 10 minutes after I got the notification that my food was ready. There was a worker sitting right outside of the door almost directly in the walkway. Kinda weird but didnt really bother me. There's 2 girls behind the counter within 5 feet of me after I walk in. 1 was working the other just kinda there. They didn't say anything at all. I stood there for about 5 minutes until they finally asked for the name on the order. I got my phone and left. Walked around the guy outside on my way back to the car. I get home and as soon as I pick up a slice of pizza I see the box under it is literally soaked. Well then I realize the pizza also is still raw dough around the crust. I call the manager and they tell me they cant give refunds I would have to wait until Wednesday when a gm is there. Of course every where always wants you to pre tip these days too before you ever even know what kind of service your gonna get. So not only did they steal my money I gave them a tip to do so. We rarely eat out anymore because not only is it so unhealthy but also this is what you have to deal with more times than not. I suggest you just go ahead and cook at home.
  • DD
    d2expvl44
    Aug 19, 2025
    2.0
    Said pizza was ready but went to get it it wasn’t ready. The customer service was not good and the guy was rude.
  • DM
    Dillon Meyer
    Aug 7, 2025
    1.0
    They use doordash to deliver and I’ve been waiting since 10pm for my order and still haven’t gotten it
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Hamilton, OH?

Delivery is available Monday through Thursday from 10:00 AM to 12:30 AM, Friday and Saturday from 10:00 AM to 1:30 AM, and Sunday from 11:00 AM to 11:30 PM.

Does Papa Johns Pizza offer takeout service and what are the hours?

Yes, takeout service is offered from Monday to Thursday between 10:00 AM and 12:10 AM, Friday and Saturday from 10:00 AM to 1:10 AM, and Sunday from 11:00 AM to 11:10 PM.