Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times for orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and cold food.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and overall store cleanliness.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving fresh and hot meals while others reported cold or poorly prepared food.
Staff Efficiency
Customers noted that the service was often slow, especially during night shifts, leading to frustration with long wait times.
VS
Virender Singh
2 days ago
5.0
There is a guy named Nick that works at this location. Hey McDonald’s yall need to promote him with some great offers he works hard and keep the customers happy I mean what all could you ask for the guy is a hero in my eyes cuz people nowadays they don’t care about their jobs one bit thanks Nick I really wish you grow big one day homie the small little thing you did was a pretty big thing for me in some type of way.
JG
Jim Greenhow
Feb 15, 2026
1.0
One of the worst run McDonalds in Cincinnati
RB
Robert Bowden
Feb 8, 2026
5.0
Our favorite of the Jeff Ruby's Restaurants.
JP
James Price
Feb 4, 2026
1.0
I don’t know what y’all got going on Night Shift, but why does it take 20 to 30 minutes to get my food even when I’m ordering a drink only! McDonald’s is fast food. I shouldn’t be waiting this long for a sprite
DJ
Daniel Johnson Jr
Jan 19, 2026
3.0
Came in before my appointment at The Little Clinic at Kroger because I was not feeling well and wanted a little bit of breakfast. Every hand sanitizer dispenser did not work