Brand Certified
McDonald's
3.1(2493 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
20 S Martin Luther King Blvd, Hamilton, OH
45011, United States
Certified by McDonald's • Feb 22, 2026
(800) 256-4479
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
2,493 reviews
5 stars
713
4 stars
453
3 stars
443
2 stars
253
1 star
631
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of attentiveness.
Food Quality
Many customers reported receiving cold, incorrect, or unsatisfactory food, including complaints about hair in food and overall poor preparation.
Cleanliness
Several reviews mentioned the restaurant's unclean conditions, including dirty dining areas and restrooms.
Service Speed
Customers frequently noted slow service times, particularly in the drive-thru, with long waits for food.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with friendly staff and satisfactory food.
- CBCarolyn BarlasFeb 19, 20265.0Great service. Great food
- TMTracey MercerFeb 11, 20261.0Went in on February 11th 2026 and a little old lady came up didnt even acknowledge me whatsoever she was more paying attention to these other customers that came in while I was at the counter. RUDE AND DISRESPECTFUL. You all have nasty as customer service
- JMJim McNultyJan 10, 20261.0The girl working the drivethru had a very bad attitude. And started arguing with us. Was made to pull up from the window and wait for our food. When we got the food it was cold and had a weird taste. I would not recommend eating here.
- DCDanielle ChavezDec 28, 20251.0The manager definitely has 0 customer service skills on the afternoon stood there with my son and she didn't acknowledge us one time 🙄
- JWJohn WellsDec 24, 20251.0i can’t give them even one star. went there tonight about 20 minutes before they closed. ordered 2 cheeseburgers value meal one with no onions and the other one with ketchup only. waited around 20 minutes in drive through. they brought something that resembles food. fries was really cold. got cheeseburgers. they only had cheese and big mac sauce on both and was very sloppy just wasted 11 dollars for the worst food ever threw it away. you can tell they didn’t care just wanted people out. awful place.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 20 S Martin Luther King Blvd, Hamilton, OH?
McDonald's at 20 S Martin Luther King Blvd in Hamilton, OH is open Monday through Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to 9:00 PM.
Does this McDonald's location offer drive-thru service and what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open Monday through Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday and Saturday from 5:30 AM until midnight.
What delivery services does this McDonald's provide?
This McDonald's offers Curbside Pickup, Delivery, Same Day Delivery, and No-Contact Delivery services.
How can I place an order online for delivery from this McDonald's?
You can place an order online for delivery at this McDonald's through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts payment via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 20 S Martin Luther King Blvd, Hamilton, Ohio, 45011, United States.
Can I earn rewards or points at this McDonald's?
Yes, you can earn points for free food through the MyMcDonald's Rewards program available on their website.
What nearby government or civic buildings are close to this McDonald's?
Nearby government and civic buildings include One Renaissance Center (Town Hall, Courthouse), City of Hamilton City Hall, Hamilton Building Permits office, and Butler County Common Pleas Court, which can be useful locations if visiting McDonald's during errands or appointments.
Are there any nearby schools or educational institutions near this McDonald's?
Yes, Edgewood City Schools is located nearby, making McDonald's a convenient spot for students or parents to grab a meal.
Which nearby places of interest can I visit before or after eating at this McDonald's?
You can visit places such as Max Stacy Flowers for gifts or bridal needs, 80 Acres Farms Headquarters for arts and entertainment, or New Hope Baptist Church nearby, making it easy to combine your visit with dining at McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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