Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,481 reviews
5 stars
703
4 stars
454
3 stars
443
2 stars
252
1 star
629
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often ignoring customers.
Food Quality
Many customers reported receiving cold, incorrect, or unsanitary food, including hair in meals and moldy buns.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unclean bathrooms and overall neglect of the location.
Service Speed
Customers consistently noted slow service times, with long waits in the drive-thru and for food orders.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive experiences with friendly staff and correct orders.
- BMBlake MatatallNov 8, 20251.0Absolutely disgusting.
- JGjohn gadberryOct 27, 20251.0Horrible customer service I could not even hear what the lady was trying to explain to me through the speaker They closed breakfast at 10:30 Had multiple incompetent experiences at this location
- JLJames LoganOct 23, 20251.0Waited 20 minutes in the drive thru this morning.
- SPscherry prallOct 18, 20251.0Worst ice coffee ever didn't listen to what was ordered and service was slow in the drive thru there was only 1 guy who brought our order out to us he was very pleasant and did his job with a smile unlike the rest of the employees it seemed like it was a chore to be there. Won't be stopping there again
- ABAndrea BrownOct 11, 20251.0Okay so I understand it’s McDonald’s, okay? It’s never gonna be great. But hair in the food? That’s bad. And they never give you sauce. The customer service is bad. Again, I understand people aren’t gonna be thrilled to work at McDonald’s, but these guys seem like they would rather bare chest slip n slide down a sheet of sand paper than say hello to you at the window…
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 20 S Martin Luther King Blvd, Hamilton, OH?
McDonald's at 20 S Martin Luther King Blvd in Hamilton, OH is open Monday through Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to 9:00 PM.
Does this McDonald's location offer drive-thru service and what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open Monday through Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday and Saturday from 5:30 AM until midnight.
What delivery services does this McDonald's provide?
This McDonald's offers Curbside Pickup, Delivery, Same Day Delivery, and No-Contact Delivery services.
How can I place an order online for delivery from this McDonald's?
You can place an order online for delivery at this McDonald's through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts payment via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 20 S Martin Luther King Blvd, Hamilton, Ohio, 45011, United States.
Can I earn rewards or points at this McDonald's?
Yes, you can earn points for free food through the MyMcDonald's Rewards program available on their website.
What nearby government or civic buildings are close to this McDonald's?
Nearby government and civic buildings include One Renaissance Center (Town Hall, Courthouse), City of Hamilton City Hall, Hamilton Building Permits office, and Butler County Common Pleas Court, which can be useful locations if visiting McDonald's during errands or appointments.
Are there any nearby schools or educational institutions near this McDonald's?
Yes, Edgewood City Schools is located nearby, making McDonald's a convenient spot for students or parents to grab a meal.
Which nearby places of interest can I visit before or after eating at this McDonald's?
You can visit places such as Max Stacy Flowers for gifts or bridal needs, 80 Acres Farms Headquarters for arts and entertainment, or New Hope Baptist Church nearby, making it easy to combine your visit with dining at McDonald's.