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McDonald's

3.1
(1143 reviews)
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Business Details

1420 Millville Ave, Hamilton, OH
45011, United States
(800) 256-4479
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1420 Millville Ave, Hamilton, OH
45011, United States

Hours

Reviews

3.1
1,143 reviews
5 stars
308
4 stars
206
3 stars
221
2 stars
137
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, slow response times, and unprofessional behavior from staff.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items.

Order Accuracy

A significant number of customers experienced problems with order accuracy, often receiving incomplete or incorrect orders.

Staff Friendliness

While some customers noted friendly staff, many others reported a lack of basic customer service and unwelcoming attitudes.

Speed of Service

The speed of service was inconsistent, with some customers experiencing fast service while others faced long wait times.
  • LT
    Laura Thomas
    Dec 4, 2025
    5.0
    Service was fast fries were cold but sandwich was ok.. overall was good
  • RN
    Ryan Norman
    Nov 24, 2025
    1.0
    The only thing this location gets correct in a doordash order is coffee!
  • ML
    Miranda Lea
    Nov 19, 2025
    5.0
    I absolutely love going to this McDonald’s every morning because of Cheyenne the cashier she is absolutely amazing, respectful and quick during taking orders and codes without screwing any orders up, I recommend going here if you need your breakfast
  • KC
    Katilyn Carr
    Nov 16, 2025
    1.0
    Continued poor service. They hire incompetent teenagers that can give you a smile or even the correct food. Poor service and can’t even give me the items I PAID FOR every single visit. Save your money at this location because you won’t get the full order anyway. Do better and actually train and hire good people.
  • DB
    Doug Brott
    Nov 6, 2025
    1.0
    Cheese hanging on like Jack clinging to the door in Titanic. Cold, stale patty like it died yesterday. I ordered a quarter pounder with cheese, not a pounder with a quarter of it covered in cheese. Who would want to eat this crap. For $12? I want a McRefund.
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Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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