Gold Star

4.0
593 reviews

About

Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.

Location

Gold Star
108 N Brookwood Ave, Hamilton, OH
45013, United States

Hours

Reviews

4.0
593 reviews
5 stars
303
4 stars
139
3 stars
60
2 stars
35
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some praised friendly staff while others reported slow service and order inaccuracies.

Food Quality

Food quality is inconsistent; some customers enjoyed the chili and burgers, while others experienced issues with soggy hot dogs and incorrect orders.

Cleanliness

The new location is noted for being clean, but some customers reported unsanitary conditions and health code violations.

Drive-Thru Experience

Drive-thru service is often slow, with several customers expressing frustration over long wait times.

Customer Service

Customer service experiences vary; some staff are described as friendly and attentive, while others were reported as rude or inattentive.
  • MS
    mark shackleford
    Nov 6, 2025
    2.0
    Thought it might be better after they moved but nope still just as awful as always, and whoever designed the drive true needs to go back to bagging groceries somewhere
  • NS
    Noah Speight
    Nov 2, 2025
    1.0
    We waited for 20 minutes and no one came to serve us, so we left and went to the skyline by Walmart and they had our food out to us in 5 minutes! Never will be coming back! Horrible service, horrible atmosphere, horrible experience, even the parking lot had potholes in it that you have to dodge to even get in!
  • CC
    Crystal Church
    Oct 21, 2025
    1.0
    Our boss's ordered us a few coney crates everything on the side for lunch today about an hour after wr was all on the toilet and being sent home we contacted them and all the manger had to say was sorry ! No make up no small credit no reassurance for the next visit
  • MS
    mercury simpkins
    Oct 15, 2025
    5.0
    Fantastic service...
  • TM
    Teresa Marcum
    Sep 17, 2025
    5.0
    We picked up lunch through the drive thru today and the young man at the window was so polite and nice. And the burger and coneys were excellent! We love the new location too!! Much better!

Frequently Asked Questions About Gold Star

What are the dine-in hours at Gold Star in Hamilton, OH?

Gold Star's dine-in service is open daily from 10:00 AM to 10:00 PM.

When can I use the drive-through at Gold Star?

The drive-through is available every day from 10:00 AM to 11:00 PM.