Business Details
About
Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Location
Hours
Reviews
4.0
593 reviews
5 stars
303
4 stars
139
3 stars
60
2 stars
35
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality; some praised friendly staff while others reported slow service and order inaccuracies.
Food Quality
Food quality is inconsistent; some customers enjoyed the chili and burgers, while others experienced issues with soggy hot dogs and incorrect orders.
Cleanliness
The new location is noted for being clean, but some customers reported unsanitary conditions and health code violations.
Drive-Thru Experience
Drive-thru service is often slow, with several customers expressing frustration over long wait times.
Customer Service
Customer service experiences vary; some staff are described as friendly and attentive, while others were reported as rude or inattentive.
- MSmark shacklefordNov 6, 20252.0Thought it might be better after they moved but nope still just as awful as always, and whoever designed the drive true needs to go back to bagging groceries somewhere
- NSNoah SpeightNov 2, 20251.0We waited for 20 minutes and no one came to serve us, so we left and went to the skyline by Walmart and they had our food out to us in 5 minutes! Never will be coming back! Horrible service, horrible atmosphere, horrible experience, even the parking lot had potholes in it that you have to dodge to even get in!
- CCCrystal ChurchOct 21, 20251.0Our boss's ordered us a few coney crates everything on the side for lunch today about an hour after wr was all on the toilet and being sent home we contacted them and all the manger had to say was sorry ! No make up no small credit no reassurance for the next visit
- MSmercury simpkinsOct 15, 20255.0Fantastic service...
- TMTeresa MarcumSep 17, 20255.0We picked up lunch through the drive thru today and the young man at the window was so polite and nice. And the burger and coneys were excellent! We love the new location too!! Much better!
Frequently Asked Questions About Gold Star
What are the dine-in hours at Gold Star in Hamilton, OH?
Gold Star's dine-in service is open daily from 10:00 AM to 10:00 PM.
When can I use the drive-through at Gold Star?
The drive-through is available every day from 10:00 AM to 11:00 PM.
What type of food does Gold Star offer?
Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers made to order, along with a menu that accommodates vegan and vegetarian options.
What payment methods are accepted at Gold Star?
Gold Star accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Where is Gold Star located in Hamilton, OH?
Gold Star is located at 108 N Brookwood Ave in the Hamilton West area of Hamilton, Ohio, postal code 45013.
Can I order Gold Star's menu online?
Yes, you can order online via their official order website at https://order.goldstarchili.com/.
Are there any nearby pizza options around Gold Star?
Yes, Pizza Hut is located close to Gold Star, offering another fast food option. Customers could enjoy pizza if they want a different meal or consider Pizza Hut delivery or pickup.
What convenience stores are nearby Gold Star that customers might visit?
Dollar Tree and Minnick Drive Thru, which is a convenience and liquor store, are nearby, making it easy to grab essentials or drinks before or after dining at Gold Star.
Are there other dining options near Gold Star?
Yes, nearby dining options include Wings on Brookwood for American chicken dishes, Golden Dragon Buffet & Grill for Chinese cuisine, and Jolly's Drive In which serves fast food and hot dogs.
How can nearby places help in planning a visit to Gold Star?
Nearby places such as the Ohio BMV and License Agency 2 can be convenient for customers handling licensing before grabbing a meal at Gold Star, while local car washes like Brookwood Carwash and Splash N Dash allow for car care along with dining.