Business Details
About
Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Location
Hours
Reviews
4.0
598 reviews
5 stars
304
4 stars
140
3 stars
60
2 stars
37
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times being a common complaint.
Food Quality
While some customers praised the food, others noted issues with food quality, including incorrect orders and undercooked items.
Staff Attitude
Feedback on staff attitude was mixed; some customers highlighted friendly service, while others reported rudeness and inattentiveness.
Cleanliness
The new location received positive remarks for cleanliness, although some reviews mentioned health code violations.
Drive-Thru Design
Several customers criticized the drive-thru design, stating it was poorly planned and contributed to long wait times.
- AFAndy FieldJan 4, 20262.0Order online and when I got home there was hardly any chilli on the coneys or the 4 ways we bought. I would have been better off buying a can to take home and make very disappointed
- JAJosey ActonDec 28, 20255.0This brand new building for Gold Star is a great location soon to be much better with a new Kroger being built next door. Our to go coneys were really good. Staff rare combination of friendly, personable, and professional. I highly recommend this location.
- AMAutum MartinDec 22, 20251.0We were greeted and it took them 20 minutes to come serve us. We also got our drinks when we got our food. We ordered a cheeseburger and fries. We watched them dump our fries out and gave us new ones so we don’t know why they dumped the old ones out. I understand busy is not fun but the service wasn’t very good.
- JRJessica RuehlDec 10, 20252.0They are very slow when you go through the drive thru...
- MWMichael WilsonNov 29, 20254.0Great fast service but drive thru design of new building sucks.
Frequently Asked Questions About Gold Star
What are the dine-in hours at Gold Star in Hamilton, OH?
Gold Star's dine-in service is open daily from 10:00 AM to 10:00 PM.
When can I use the drive-through at Gold Star?
The drive-through is available every day from 10:00 AM to 11:00 PM.
What type of food does Gold Star offer?
Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers made to order, along with a menu that accommodates vegan and vegetarian options.
What payment methods are accepted at Gold Star?
Gold Star accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Where is Gold Star located in Hamilton, OH?
Gold Star is located at 108 N Brookwood Ave in the Hamilton West area of Hamilton, Ohio, postal code 45013.
Can I order Gold Star's menu online?
Yes, you can order online via their official order website at https://order.goldstarchili.com/.
Are there any nearby pizza options around Gold Star?
Yes, Pizza Hut is located close to Gold Star, offering another fast food option. Customers could enjoy pizza if they want a different meal or consider Pizza Hut delivery or pickup.
What convenience stores are nearby Gold Star that customers might visit?
Dollar Tree and Minnick Drive Thru, which is a convenience and liquor store, are nearby, making it easy to grab essentials or drinks before or after dining at Gold Star.
Are there other dining options near Gold Star?
Yes, nearby dining options include Wings on Brookwood for American chicken dishes, Golden Dragon Buffet & Grill for Chinese cuisine, and Jolly's Drive In which serves fast food and hot dogs.
How can nearby places help in planning a visit to Gold Star?
Nearby places such as the Ohio BMV and License Agency 2 can be convenient for customers handling licensing before grabbing a meal at Gold Star, while local car washes like Brookwood Carwash and Splash N Dash allow for car care along with dining.