Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
AI phone service was terrible. Tried to speak to store representative and phone system or the person in the store hung up on me four time. Service at this location was unacceptable. AI will not solve service issues/problems. People still like to talk with a human being. Research needs to be done on how to hire/train and retain the right people.
The people working at this location exhibited zero customer interaction skills. Very disappointed in what used to be a high quality product and customer service atmosphere. Seems to be lost, at least at this location.
JA
Jennifer Adkins
Feb 22, 2026
1.0
Food didn’t show up. Store doesn’t answer the phone. Drove to the store and couldn’t be helped. No refund. Will never use this location again.
JA
Josey Acton
Jan 2, 2026
4.0
Donato’s on High Street in Hamilton Ohio was busy as could be expected on a Friday night. Staff was overwhelmed due to obvious staffing shortage. Older store design makes issues worse. Make table is in rear of store compounding the bad situation. Food prep worker cannot do some double duty waiting or even welcoming customers. Several customers left after long wait. Multiple dashers were frustrated waiting 20-30 min for food. Our own order was 25 min after online promised time. No menu board. Only video screen only played videos of food without description or prices. Only 1 menu was available and was 6 mo old ratty copy paper version. Store desperately needs hands on experienced supervision. On high note: Pizza was really great.
OF
Old School Fool
Dec 13, 2025
5.0
I always have a good experience with this Donatos, it's been my favorite pizza place for years!
Everytime we order our food comes fast, tastes great and there's always a deal going on. I love this place!
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located in Hamilton, OH?
Donatos Pizza is located at 1013 High Street, Hamilton, OH 45011.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza using their iOS and Android apps available on the Apple App Store and Google Play Store respectively.
What kind of food besides pizza does Donatos Pizza offer?
Donatos Pizza also offers oven baked subs, desserts, and appetizers.
Are there any places near Donatos Pizza where I can get coffee before or after dining?
Yes, nearby you can find Biggby Coffee, a coffee shop and cafe, and Conquest Workforce, which is also a coffee shop and music venue.
Where can I find convenient money services near Donatos Pizza?
Western Union, a money transfer service, is located near Donatos Pizza, providing convenient financial service options.
Are there quick dining alternatives near Donatos Pizza?
Yes, nearby fast food restaurants include Subway, Wingstop, White Castle, and Waffle House, offering a variety of quick meal options.
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