Chipotle Mexican Grill

2.2
96 reviews

About

Mexican Restaurant
Chipotle Kyles Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
5255 Hildenbrand Way, HAMILTON, OH
45011, United States

Hours

Reviews

2.2
96 reviews
5 stars
22
4 stars
5
3 stars
3
2 stars
6
1 star
60
  • CM
    Christiana Marie
    Nov 10, 2025
    1.0
    I would recommend going to a different location. This one is horrible the only good thing about this chipotle is that the restaurant eating area stays clean. Horrible service every time I go. Employees rushing to make food throwing everything in the middle or to one little side of bowl. Portion sizes are horrible and most times I’ve thrown my food away because it tastes horrible
  • HD
    Harrison Dunaway
    Nov 7, 2025
    1.0
    Placed an order ahead at 2pm for 2:30. Arrived at 2:30 and waited until 3:07 to receive my food. The food was cold. Only one employee said they would check up on it and did not return for 20 minutes until the food came out. Portions are bad, food is cold, service is awful.
  • LP
    Lauren Parisi
    Nov 5, 2025
    1.0
    Like others mention, the portions are insane here. We’ve placed several mobile orders and have learned from our mistakes. Every single time they give us the tiniest portions, even when you ask for extra. I paid $13 for a steak bowl that had literally 3 pieces of steak in it and next to no rice. The best part is you have to jump through hoops if you want to dispute or request a refund. This place sucks, don’t waste your money.
  • SS
    Stevie
    Nov 3, 2025
    1.0
    Portion sizes at this location are a joke. They definitely make sure you don’t get your money’s worth. The amount of meat, rice, cheese, and toppings my son’s received on his $10 burrito could have easily fit in a soft taco shell. They also either forgot his sour cream all together or gave him so little you couldn’t tell it was on there. I ordered extra lettuce on my bowl and was given a whole 4 pieces of shredded lettuce. Definitely will not be ordering online from this location again. I hope they enjoy the undeserved tip I left before realizing what I was receiving.
  • NN
    Nazha N
    Nov 2, 2025
    1.0
    I tried reaching out to chipotle’s customer service regarding my last experience, and after multiple back and forth emails I was given a free drink. The way they’ve handled my complaint is the proof of the fast decline of the brand , and that the mediocre subpar service starts from the top. You can keep your drink.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Kyles Station serve?

Chipotle Mexican Grill offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial additives.

What are the opening hours for Chipotle Mexican Grill in Hamilton, OH?

The restaurant is open every day from 10:45 AM to 11:00 PM.