Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
The level of customer service at this location has become completely unacceptable. The woman working the morning drive thru, Val, is consistently rude and visibly annoyed when asked to do even the most basic part of her job. There is no greeting, no professionalism, just attitude. When I asked for a simple side of honey butter (because the sandwich barely has any on it to begin with), she grunted, refused to speak, and simply raised her eyebrows instead of responding like an adult.
This is not an isolated incident. I visit this location multiple times a week, and the experience is almost always the same: cold, stale, or poorly prepared food combined with dismissive service. Customers should not feel like they are inconveniencing staff by placing an order.
I will not be returning to this location. If you value basic courtesy and fresh food, your better option is the Wendy’s on Alum Creek a mile down the road. The difference in professionalism and food quality is noticeable.
This store seriously needs accountability and management intervention.
DD
Dylan
Feb 3, 2026
2.0
This location always forgets an item in my order
SL
Sareth Ly
Jan 16, 2026
1.0
I always stop by there to grab breakfast got a very nasty attitude from the cashier since my order contain eggs and there was a wait for them which I did not know , as I continued to wait for my order I walked in to see if I can get a refund the older Caucasian lady was very irate stated she just need to walk them out which I already been waiting for awhile ., my order was cold very unprofessional about it .
RO
Robert Owens
Dec 29, 2025
1.0
The manager is very unfriendly More makes you feel unwelcome to be there was going to eat in but decided to leave
MM
Mariana
Dec 22, 2025
1.0
Went here today to get something quick and easy. Well that was a mistake.. white lady older with a rotund build was quite nasty to me. As someone who works customer service, that was disappointing. I don’t know what her name was but she was awful. Just bc you’re miserable doesn’t mean you take it out on others. Management needs to do something about her or get better people who will be nicer. This was on 12/22/25
What are the drive-thru hours at Wendy's on Groveport Road?
The drive-thru at Wendy's on 5900 Groveport Rd in Groveport, OH is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner daily.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's on Groveport Road offers dine-in, drive-thru, delivery where available, and takeout services.
What payment methods are accepted at Wendy's Groveport Road?
You can pay with American Express, Cash, Discover, MasterCard, and Visa at this Wendy's.
How can I contact Wendy's Groveport Road for questions or feedback?
You can contact them at (614) 491-8146 or reach out via Wendy's Customer Care through live chat or phone at 888-624-8140. Feedback can also be submitted via their online survey.
Is Wendy's Groveport Road currently hiring?
To check for job openings, visit Wendy's Careers page and search for positions in Groveport, OH. Job availability is updated frequently.
Where is Wendy's Groveport Road located and what is the attire?
Wendy's is located at 5900 Groveport Rd, Groveport, OH 43125. The attire is casual.
Are there any nearby stores or services where I can shop or handle errands before or after visiting Wendy's?
Yes, nearby you can find Dollar General for discount shopping, Western Union for money transfer services, and UPS Access Point for shipping needs.
What local services near Wendy's Groveport Road can help with automotive needs?
Nearby automotive services include Advance Auto Parts, Keystone Automotive - Columbus, and Rivian Service Center for parts, repair, and restoration.
Are there any local medical or health-related services near Wendy's on Groveport Road?
Yes, Groveport Dental Group and Groveport Animal Clinic are nearby for dental and veterinary care respectively, along with Mount Carmel Outpatient Lab for clinical services.
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