Wendy's

3.6
1068 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3996 South Hamilton Road, Groveport, OH
43125, United States

Hours

Reviews

3.6
1,068 reviews
5 stars
376
4 stars
295
3 stars
151
2 stars
70
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant, with long wait times for food.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to negative customer experiences.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor attention to detail.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold food, incorrect items, and overall poor quality.

Cleanliness

Some reviews praised the cleanliness of the location, while others noted unsanitary conditions and a lack of attention to cleanliness.
  • JP
    Jerald Parker
    Nov 12, 2025
    1.0
    They have the ai order crap at there drive thru. Gave my wife a hamburger bun no meat no sauce. But she ordered a number one only pickle and onion. Ai crap can’t get the orders right
  • MM
    Magic Myth
    Oct 27, 2025
    1.0
    Absolutely waiting 30 mins for food and then possibly not getting it at all. Don’t come here until staff changes AT MINIMUM. Ordered online at 10am, waiting 15-20mins in line then said waiting on everything for 5-10mins…… Only 2 people were in front of me, no indoor traffic, no big orders. One person just got a drink. The manger with the face mask on like it’s Covid still, slowest dude alive, bro needs replaced idc I live across the street and it’s been bad for a whole year almost. I just canceled the order and went to McDonald’s 4 minutes done and they had 4-5 people in front of me too. This does not change with time of day btw, this place needs shut down as soon as chick fila opens. Just get it outta here, always a disappointment
  • KA
    Kara Atkinson
    Oct 25, 2025
    1.0
    The service at this location is very slow. With only 3 cars in the drive thru it took over 30 minutes just to place my order. It took about 10 more minutes to pay for my order and take it with me.
  • JB
    Jack Berry
    Oct 19, 2025
    2.0
    Dinning room close at 10pm. Drive thru ran by AI which didnt even get half our order. Had to tell the cashier what it missed. Food was cold when we received it.
  • SI
    Stafford k. Lipscomb II
    Oct 14, 2025
    5.0
    I love the fries when they are fresh!

Frequently Asked Questions About Wendy's

Is S Hamilton Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.