Dairy Queen Grill & Chill

3.7
437 reviews
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Business Details

230 Main St, Groveport, OH
43125-1124, United States
(614) 836-9656
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
230 Main St, Groveport, OH
43125-1124, United States

Hours

Reviews

3.7
437 reviews
5 stars
184
4 stars
108
3 stars
53
2 stars
20
1 star
72

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, floors, and a foul smell inside the restaurant.

Service Quality

Service was frequently described as slow and unresponsive, with staff often distracted or unhelpful.

Food Quality

Customers expressed dissatisfaction with food quality, noting issues such as incorrect orders, undercooked items, and melted ice cream.

Staff Attitude

Reviews highlighted a lack of professionalism among staff, with reports of rudeness and inattentiveness.

Management Issues

New ownership has led to a decline in service and food quality, with many customers expressing disappointment and a desire to avoid the location.
  • CS
    Corbin SaterfieldTBA
    Aug 23, 2025
    1.0
    If you can ignore slow and ignorant service. The filth on every surface of this place might steer you away. Walls, floors, ceilings, counter tops, back of house all filthy. Cabinets covered in mold and torn seats every where you look. You could atleasy try to make an effort to keep customers safe or bare minimum comfortable.
  • ZS
    Zach Strojnowski
    Aug 23, 2025
    1.0
    Worst Dairy Queen and probably the worst fast food experience I've had in recent memory. I wish I went to the Wendy's 2 minutes up the street.
  • JW
    Jan Woodruff
    Aug 19, 2025
    1.0
    I love Dairy Queen ice cream and what the new owners are selling now tastes like ice milk. I will not be returning to Groveport location.
  • BN
    Brianna Nolte
    Aug 15, 2025
    1.0
    Staff was not very responsive to customers. There were multiple customers in line including me and only one cashier got up to help while the rest were sitting on the floor on their phones. Both times I have been here, I have asked for the Mango Slushy, but they don't have it. They need to take it off the menu. The tables were dirty. One of the cashiers stared at me and my friend the entire time we ate as if we needed to leave, even though the lobby did not close for another hour. We were the only customers eating inside, which made it more uncomfortable than if another customer would have witnessed it. Not going to this location again!
  • JB
    Jaydence Bryant
    Aug 14, 2025
    1.0
    New owners are not good and they need to rehire the teens because there is no way there should be hair in my ice cream
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQcakes.

What are the operating hours of Dairy Queen Grill & Chill in Groveport, OH?

The restaurant is open Monday through Saturday from 11:00 AM to 8:30 PM, and on Sunday from 12:00 PM to 8:30 PM.