Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Service Quality
Service experiences varied widely, with some praising friendly staff while others noted rudeness and slow service.
Food Quality
Food quality was inconsistent, with complaints about cold, undercooked, or stale items, alongside some positive mentions of fresh food.
Technology Issues
The AI drive-thru system received significant criticism for order inaccuracies and customer frustration.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty dining areas.