Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and slow service.
Food Quality
Several reviews mentioned food being cold, stale, or not as advertised, leading to dissatisfaction.
Technology Issues
The AI ordering system received negative feedback for causing order mistakes and frustrating experiences.
Cleanliness
The restaurant's cleanliness was inconsistent, with some customers noting dirty tables and restrooms.
RS
Reverend Avis Bradley-Van Sickle
Dec 5, 2025
2.0
The AI bot that takes your order made them charge me more, 3.49 more for a baked potato. When it was my side of choice. I did not order fries, but got them. I had no baked potato nor straw. Nor chips for my Taco salad. When I went back, they did offer me frosty It was around 3:20 busy traffic time on Stingtown Rd. In Grove City. Not going there anytime soon. Prices went up, size has shrunk. Not worth the price or trouble
GM
Greg McCale
Nov 30, 2025
1.0
AI drive through can't get the order right. Then they act like I must not know what I ordered it couldn't possibly be the AI.
ZL
Zaida Lane-Shephard
Nov 28, 2025
5.0
Service was great today. My toddler loves cats, and the cashier, Tyler, picked up on that right away. He took the time to look for one of the cat Frosty toys to include with her kids meal. It was such a thoughtful gesture and made her day! Visit was on 11/28 around 6:30 pm.
BN
Bill Nunamaker
Nov 24, 2025
5.0
Great service and the food was fresh and hot.
DA
Dan Acton
Oct 23, 2025
5.0
We were staying at a nearby hotel and wanted to try the Wendy’s Grilled Chicken Wrap. I asked to add tomato which was a nice free upgrade. Food was prepared quickly, accurately, and professionally. The female cashier on 10/22/25 around 8 pm was amazing and should be considered for a management role.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of the drive-thru at Wendy's on Stringtown Road?
The drive-thru at Wendy's on 1920 Stringtown Road is open Monday through Friday from 6:00 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1920 Stringtown Road serves breakfast, including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order food for delivery or pickup through the Wendy's mobile app or at order.wendys.com by selecting the Grove City, OH location.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, cash, Discover, MasterCard, and Visa for payment.
How can I contact this Wendy's location for questions or feedback?
You can contact this Wendy's at (614) 875-1818. Alternatively, provide feedback via the Wendy's Customer Care team through their website contact page or call 888-624-8140.
Are Wendy's gift cards available at this location and online?
Yes, Wendy's gift cards are available in-restaurant at this location, through various retailers, and via the online gift card portal at wendysgiftcards.com.
What nearby fast food options are available around Wendy's on Stringtown Road?
Nearby fast food options include Raising Cane's (chicken restaurant), Captain D's (seafood restaurant), Subway Restaurant (sandwich shop), Rally's at 1939 Stringtown Road (burger restaurant), and KFC (chicken restaurant).
Are there convenience stores or gas stations close to Wendy's that I can visit for quick errands?
Yes, nearby convenience stores and gas stations include Turkey Hill Minit Markets, Cumberland Farms, and Speedway, where you can gas up or pick up snacks before or after your meal.
Which nearby medical facilities are available close to Wendy's for urgent or general health needs?
Nearby medical facilities include Options Medical Weight Loss Clinic, Pediatric Specialists, Mount Carmel Medical Group Broadway, and American Health Network - Pediatrics Grove City.
What is the casual attire policy at Wendy's on Stringtown Road?
The dress code at Wendy's is casual, so customers can feel comfortable wearing everyday clothing when visiting this location.