Wendy's

3.8
1016 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1920 Stringtown Road, Grove City, OH
43123, United States

Hours

Reviews

3.8
1,016 reviews
5 stars
454
4 stars
242
3 stars
137
2 stars
64
1 star
119

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and slow service.

Food Quality

Several reviews mentioned food being cold, stale, or not as advertised, leading to dissatisfaction.

Technology Issues

The AI ordering system received negative feedback for causing order mistakes and frustrating experiences.

Cleanliness

The restaurant's cleanliness was inconsistent, with some customers noting dirty tables and restrooms.
  • RS
    Reverend Avis Bradley-Van Sickle
    Dec 5, 2025
    2.0
    The AI bot that takes your order made them charge me more, 3.49 more for a baked potato. When it was my side of choice. I did not order fries, but got them. I had no baked potato nor straw. Nor chips for my Taco salad. When I went back, they did offer me frosty It was around 3:20 busy traffic time on Stingtown Rd. In Grove City. Not going there anytime soon. Prices went up, size has shrunk. Not worth the price or trouble
  • GM
    Greg McCale
    Nov 30, 2025
    1.0
    AI drive through can't get the order right. Then they act like I must not know what I ordered it couldn't possibly be the AI.
  • ZL
    Zaida Lane-Shephard
    Nov 28, 2025
    5.0
    Service was great today. My toddler loves cats, and the cashier, Tyler, picked up on that right away. He took the time to look for one of the cat Frosty toys to include with her kids meal. It was such a thoughtful gesture and made her day! Visit was on 11/28 around 6:30 pm.
  • BN
    Bill Nunamaker
    Nov 24, 2025
    5.0
    Great service and the food was fresh and hot.
  • DA
    Dan Acton
    Oct 23, 2025
    5.0
    We were staying at a nearby hotel and wanted to try the Wendy’s Grilled Chicken Wrap. I asked to add tomato which was a nice free upgrade. Food was prepared quickly, accurately, and professionally. The female cashier on 10/22/25 around 8 pm was amazing and should be considered for a management role.

Frequently Asked Questions About Wendy's

Is Stringtown Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the drive-thru at Wendy's on Stringtown Road?

The drive-thru at Wendy's on 1920 Stringtown Road is open Monday through Friday from 6:00 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.