Wendy's

3.8
1012 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1920 Stringtown Road, Grove City, OH
43123, United States

Hours

Reviews

3.8
1,012 reviews
5 stars
451
4 stars
242
3 stars
138
2 stars
63
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Food Quality

Food quality was inconsistent, with reports of cold, stale, or improperly prepared items.

Cleanliness

The restaurant's cleanliness was noted positively by some, but others reported dirty tables and unsanitary conditions.

Drive-Thru Experience

Drive-thru service received mixed reviews, with some praising speed while others complained about long wait times and poor order handling.
  • DA
    Dan Acton
    Oct 23, 2025
    5.0
    We were staying at a nearby hotel and wanted to try the Wendy’s Grilled Chicken Wrap. I asked to add tomato which was a nice free upgrade. Food was prepared quickly, accurately, and professionally. The female cashier on 10/22/25 around 8 pm was amazing and should be considered for a management role.
  • NC
    Nancy Caudill
    Sep 25, 2025
    5.0
    Very good, very polite!
  • CK
    Conrad Koziel
    Sep 21, 2025
    3.0
    Went there for late lunch around 1:30-2:00. The restaurant was empty. Ordered 2 burgers, a fry and a drink. Condiments were left off the burgers and had to return to the counter. Food was hot and fries were good. My wife’s stomach got upset from her burger. They did have a new employee in training so I allow for that. If I lived in the area I would probably try them again. Staff was very friendly.
  • KP
    Kristina Peace
    Sep 15, 2025
    1.0
    I went to the drive thru after spending the day in the hospital with my Mom who got a bad diagnosis and all I wanted to do was get her something to eat and go home. AI came on, cutting off the menu I was reading and when I asked for the menu back, it didnt know what to do and continued trying to take my order. I called it an idiot and the human came over the speaker and yelled at me telling me I cant talk to their AI like that. And I told her what happened and why I said what I said and started reading the menu to my Mom and she told me to leave. She defended a robot and lost a customer. I tried to file a complaint online but that cant be done without knowing the store number and the corporate office doesn't have a voicemail option after hours. So be nice to the AI everyone, if you want to continue to eat at wendys because they value technology more than the humans who keep them in business.
  • DD
    Dwomp17
    Aug 12, 2025
    1.0
    The AI drive through is the worst as a consumer i must rather talk to a real person while ordering food won't be going back and if other Wendy's go to the AI I won't go back to any Wendy's

Frequently Asked Questions About Wendy's

Is Stringtown Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.