Wendy's

3.6
965 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3445 Broadway, Grove City, OH
43123, United States

Hours

Reviews

3.6
965 reviews
5 stars
371
4 stars
225
3 stars
152
2 stars
66
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food.

Management Issues

Frequent mentions of inadequate management and lack of training for staff were noted.

Cleanliness

Some customers commented on cleanliness, with mixed reviews about the restaurant's condition.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items.
  • JR
    Jack Remy
    Nov 14, 2025
    4.0
    Pretty much, all the same.
  • BB
    buckeye37bjh
    Nov 7, 2025
    1.0
    I usually don't complain, but the service that was given at this Wendy's was atrocious. It was lunch time, but not busy. But you have every employee scurrying around with no direction. The person in the front was an older lady cussing to herself and angrily stocking items. All in front of my 6-year old son no less. I sat at the register for literally 5 minutes, making eye contact with everyone. Not a single person saying, "we'll be with you in a minute" or anything like that. I finally asked, if I should use the kiosk or anyone could take my order. Just 1 order of 6 piece nuggets for my son. The "manager??" said, "we only have 2 hands, and working" Then still just walked away. You're the manager, but obviously shouldn't be. Then, the cussing lady goes to the register and angrily states, "what do you want". I almost lost it, but finally got my nuggets for my son and won't ever go to this joke of a location ever again.
  • IP
    Iris Jaqueline Banegas Padilla
    Nov 5, 2025
    3.0
    I asked the attendant for sweet chili sauce to my chicken tenders and she didn't give me any cain sauce
  • GL
    Gio Lyn
    Oct 26, 2025
    1.0
    Employees are very rude Ari and Omar giggled and pointed at me and for some reason they were saying each other names while making fun of me , rookie mistake. control you’re employees before they get in contact with the wrong group of people one day but food was
  • DM
    Don Morrison
    Oct 5, 2025
    1.0
    I ordered off the app at the location. I didn’t receive any of the add-ons that I had asked for I was missing two items and all the food was cold.

Frequently Asked Questions About Wendy's

Is 3445 Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.