Pizza Hut

3.6
641 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2536 Columbus St in Grove City, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
2536 Columbus St, Grove City, OH
43123, United States

Hours

Reviews

3.6
641 reviews
5 stars
269
4 stars
119
3 stars
84
2 stars
54
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including long wait times on the phone and unhelpful staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some praising the pizza while others described it as tasteless or poorly prepared.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for being inattentive or rude.

Delivery Issues

Several customers experienced problems with delivery, including late arrivals and incorrect items being delivered.
  • BA
    Brandi J. Newland REMAX Agent
    Nov 28, 2025
    1.0
    I really hate to give them a 1…. But I’m gonna have to because they don’t care. The people that work for them do not care At all, especially in Grove City. I know I’m not the only one because they have a terrible rating to begin with.
  • NW
    Nicole Williams
    Nov 26, 2025
    1.0
    This is the second time we’ve ordered from this location and the customer service is non-existent. Someone answered the phone and immediately put me on hold for 10+ minutes. When they finally answered, they said they couldn’t tell me the status of my order (Pizza Hut literally has a tracker) and were uncertain if someone picked it up or not. Door dash then contacts me an hour and half after my order was to be delivered and says that someone else took my order and the cook is refusing to remake it. Terrible experience.
  • JW
    Jason West
    Nov 22, 2025
    2.0
    I stopped going to this location A long time ago because they just don’t care. They rarely get the food right and the customer service is meh. I decided to give them another chance…bad idea. My wife ordered an order through the app. One of the pizzas was missing the main ingredient..sausage. My wife would have checked the order but the lady at the counter insisted the food was right and there was no reason to check it. When she got home we noticed the pizza was wrong. We called to get a credit but after 15 minutes on hold we just hung up. Since they didn’t have the courtesy of providing customer service to apologize…I felt it was necessary to let others know about our experience. If you order from here, check your order, don’t let them tell you it is correct. The second pizza…no Sausage. If I wanted a cheese pizza, I would have ordered one.
  • KS
    Kim Stephens
    Nov 6, 2025
    5.0
    I was the only one in there. The employee Shannon was delightful. Came by a few times asked me if I needed refills on pop. Brought boxes for leftovers. Pizza hut is so good.
  • NT
    Nicole Taylor
    Oct 30, 2025
    5.0
    Great food, great employees

Frequently Asked Questions About Pizza Hut

What are the delivery hours for Pizza Hut at 2536 Columbus St, Grove City, OH?

Delivery is available from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to midnight on Friday and Saturday.

Can I order Pizza Hut for carryout or curbside pickup at this location?

Yes, Pizza Hut offers in-store pickup, curbside pickup, and no-contact delivery services for your convenience.