McDonald's

3.3
1145 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2596 W London-Groveport Rd, Grove City, OH
43123, United States

Hours

Reviews

3.3
1,145 reviews
5 stars
388
4 stars
224
3 stars
190
2 stars
86
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and kitchen, with trash and dirty tables being common complaints.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned food being cold, overcooked, or poorly prepared, contributing to a negative dining experience.

Drive-Thru Efficiency

While some customers noted quick service at the drive-thru, many others reported significant delays and issues with the automated ordering system.
  • MM
    Miguel
    1 day ago
    1.0
    This restaurant does not care about in-store customers. They only care about the drive thru.
  • LL
    LD
    3 days ago
    1.0
    This store was filthy. My family and I just attempted to walk in and eat here as a treat for my kids. But when I tell you this lobby and seating area was covered in dirt I am not exaggerating. I have never seen a modern day restaurant this dirty. All of the door mats were covered in hair dirt and pieces from outside. The floors with full dirt on them and tables that have not been touched, not to mention brooms and mops in the corners by the trash cans dirty as well. Needless to say, we did not place an order and drive to the location off of string town road.
  • RR
    RinkRat
    Dec 21, 2025
    1.0
    Was well staffed. Refused to take our order at counter. Stated you had to use the kiosk. Horrible service. Took 20 minutes to get our food. Dinning room was so dirty we ate in the car.
  • ZM
    Zack Martin
    Dec 20, 2025
    1.0
    This place is nasty and they take forever on all orders. There is so much trash all over the lobby and ordering counters is absolutely vile. Having the place blocked from my pick up routes.
  • DH
    Deborah Hayes
    Dec 6, 2025
    2.0
    McDonald’s #22729. I ordered two large sweet teas and a large fry in the drive-thru; pretty simple order, right? Apparently not! I was given two large UNsweetened teas and the fries were not done. And it wasn’t cheap; $8.49 for this crap. I was already back on the road, or I would have returned it.

Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's is open daily from 4:00 AM to 1:00 AM.

What are the delivery hours for this McDonald's?

Delivery is available every day from 6:00 AM to 11:00 PM.