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McDonald's

3.4
(1084 reviews)
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Business Details

2596 W London-Groveport Rd, Grove City, OH
43123, United States
(606) 595-1132
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2596 W London-Groveport Rd, Grove City, OH
43123, United States

Hours

Reviews

3.4
1,084 reviews
5 stars
369
4 stars
214
3 stars
177
2 stars
83
1 star
241

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions in the dining area and kitchen, with dirty floors and tables.

Customer Service

There were numerous complaints about rude staff and poor customer service, with some customers feeling dismissed or belittled.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Speed of Service

Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, with some experiencing significant delays.

Food Quality

Several reviews noted that food was often cold, overcooked, or not prepared as requested.
  • JW
    Janet Wright
    Jan 14, 2026
    4.0
    Good customer service and fast drive thru , food is usually fresh and hot
  • MM
    Miguel
    Jan 11, 2026
    1.0
    This restaurant does not care about in-store customers. They only care about the drive thru.
  • LL
    LD
    Jan 9, 2026
    1.0
    This store was filthy. My family and I just attempted to walk in and eat here as a treat for my kids. But when I tell you this lobby and seating area was covered in dirt I am not exaggerating. I have never seen a modern day restaurant this dirty. All of the door mats were covered in hair dirt and pieces from outside. The floors with full dirt on them and tables that have not been touched, not to mention brooms and mops in the corners by the trash cans dirty as well. Needless to say, we did not place an order and drive to the location off of string town road.
  • SC
    Steven Carter
    Jan 4, 2026
    5.0
    Great service.
  • RR
    RinkRat
    Dec 21, 2025
    1.0
    Was well staffed. Refused to take our order at counter. Stated you had to use the kiosk. Horrible service. Took 20 minutes to get our food. Dinning room was so dirty we ate in the car.
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Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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