McDonald's

3.4
1134 reviews
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Business Details

2596 W London-Groveport Rd, Grove City, OH
43123, United States
(606) 595-1132
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2596 W London-Groveport Rd, Grove City, OH
43123, United States

Hours

Reviews

3.4
1,134 reviews
5 stars
387
4 stars
224
3 stars
188
2 stars
84
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and forgotten orders.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, contributing to a negative customer experience.

Food Quality

Customers frequently complained about cold, stale, or incorrect food orders, indicating a lack of consistency in food preparation.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and kitchens.

Technology Issues

The automated ordering system was criticized for being ineffective, leading to frustration among customers.
  • TA
    Tyler Adkins
    6 days ago
    1.0
    Absolutely even the worst customer service I’ve ever experienced at a fast food restaurant! The one lady in particular, her name was Emery E-M-E-R-Y because she felt the need to spell it out to me and wanted to have a smart attitude with thinking the whole order was not working correctly, so she decided to be little me and the rat will never be coming again!!!
  • RJ
    Richard Johnson
    Nov 16, 2025
    2.0
    It is extremely important to check your order before you leave. They always forget something or make it wrong. The worst was ordering & paying through the app, to drive through the drive-thru for them to tell you they didn't receive your order. Then to make you pay again when you show them the receipt!
  • WB
    Waylon Brown
    Nov 15, 2025
    1.0
    Went last night and today. Last night my large fry was more like a medium, today my bacon quarter pounder had literally no bacon, but yall wonder why no one wants to pay you more 😂
  • JP
    Joseph Perry
    Nov 15, 2025
    1.0
    Wish I had read the reviews first. Just awful.. I ordered on the app while traveling. I had to use the restroom so I went inside. After waiting 10 mins for someone to come up front, they wouldn’t let me just pick up my food. Dismissed me, and went to the next customer. They said since I ordered on the APP I HAVE to go through drive thru to get my order. I stood here in total disbelief. I’m standing 3 feet from the drive thru window? I had to leave and get in the drive thru line to get my food, they wouldn’t just hand it to me. If you’re traveling. Plan on adding 40 mins to your trip stopping here. It’s awful.
  • TT
    Thomas Threlkeld
    Nov 8, 2025
    1.0
    The cant read nor do anything right. Had 2 snap wraps supose to be with out lettuce, well they place the sticker on it for the "no lettucec but but more lettuce on them than they do on anything else. They want $15+/ hour to do an unskilled job. Haha
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Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's is open daily from 4:00 AM to 1:00 AM.

What are the delivery hours for this McDonald's?

Delivery is available every day from 6:00 AM to 11:00 PM.