McDonald's

3.6
2487 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1989 Stringtown Rd, Grove City, OH
43123, United States

Hours

Reviews

3.6
2,487 reviews
5 stars
927
4 stars
550
3 stars
472
2 stars
194
1 star
344

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, with some experiencing waits of over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting poor customer service.

Food Quality

Numerous complaints were made about food being served cold, stale, or improperly cooked, leading to dissatisfaction.

Management Issues

Several reviews pointed to a lack of effective management and training, contributing to the overall poor service experience.
  • SC
    Stable Chaewon
    2 days ago
    2.0
    Anytime i go i’ve gotten to the point i ask if they have stuff before i order. The last couple times i’ve ordered i’ve ever told they have what i ordered then when i went to pay whatever i ordered they no longer have. The way times are crazy too.
  • GG
    Gwen Geier
    Nov 14, 2025
    2.0
    The young blonde with blue in her hair young girl is not a very friendly person. She didn't give us the McFlurry we ordered. Tried to ignore us when we tried yo get her attention. When she did make the ice cream treat, it wasn't a McFlurry. It was ice cream in a cup with oreo bits just thrown on top.
  • NZ
    NICOLO ZABOLO
    Nov 14, 2025
    1.0
    Did an online order at 6am came to grab it sat in the drive thru for over 15 mins before someone came to the right speaker. When I pulled up to the first window I understood why she’s on her phone didn’t say hi acknowledge me at all. Handed me receipt continued her phone conversation and shut the window. Rude and unprofessional to say the least.
  • MS
    Michelle Smith
    Nov 12, 2025
    1.0
    It is really sad that you can’t even get a simple order without waiting forever and then be disrespected by an employee acting like they have no idea why your order is taking so long! Needless to say I had to get a refund because they didn’t have enough food to fulfill my order! McDonald’s do better this is stupid!
  • JH
    Jane Hagley
    Nov 3, 2025
    1.0
    Just a suggestion, but when a costumer comes through the drive thru, regardless of time of day or how they ordered, say hello. Don't just stare off into the abyss and then look surprised when they drive away. Then, when an item is missing and said customer has to come into the store, someone should at least say hello. No one should have to gain your attention. What's happened to basic training? Also, did this location not receive a full inventory of Monopoly pieces or are we not ordering properly?

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1989 Stringtown Rd, Grove City?

McDonald's at 1989 Stringtown Rd in Grove City is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service? If so, what are the hours?

Yes, this McDonald's location offers a drive-thru service that is open 24/7 every day of the week.