Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.6
381 reviews
5 stars
183
4 stars
56
3 stars
31
2 stars
23
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including late deliveries, wrong orders, and unresponsive staff.
Food Quality
There were numerous complaints about the quality of the pizza, including soggy crusts, insufficient toppings, and overall disappointing taste.
Positive Staff Interactions
Some customers praised the friendly and helpful staff, highlighting individual employees for their exceptional service.
Inconsistent Experience
While some customers enjoyed their meals and had positive experiences, many others expressed dissatisfaction, indicating a lack of consistency in food quality and service.
- JMJean MillerJan 1, 20261.0Worst pizza I’ve ever had at a Donatos and I’ve been eating Donatos pizza For ever , Poor management
- MGMichelle GensureDec 31, 20251.0Just not good service. Last time I ordered, got a snarky comment from the delivery driver about the tip. Ordered tonight earlier and asked for the food to be delivered at 7:30pm. And added a pretty good tip. Food didn’t come until 8pm AND was cold. Tried to call the store and couldn’t get anyone on the phone. Horrible service and probably won’t be ordering again.
- JWJackie WolgamottDec 28, 20255.0Service was very good, food was hot. I had the margarita pizza, it was delicious 😋. Atmosphere was quiet, not alot of people dining in, but busy with pickup orders and delivery while we were there.
- SLSarah LitteralDec 20, 20251.0Will never return ordered ahead for two large pizzas and paid online and added a tip on it online paid than I grabbed the pizza and everything was fine. Two days later I get a change to my bank account that there was a change in the total when I never authorized a change in the total and I called the manager and he said yeah somebody did add another tip on it. without my authorization so watch out their employees are thieves
- CRCheri RiceNov 26, 20255.0This location deserves 5 stars. The food is delicious and customer service was exceptional. I had a small issue with my cc and spoke to Chase Allen which gave me super Exceptional service and highly profesional in his job. Thanks for resolving my issue quick and efficiently! Highly recommend this location.
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering a unique and delicious pizza experience.
Where is Donatos Pizza located?
Donatos Pizza is located at 2233 Stringtown Rd, Grove City, OH 43123, United States.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open from 11:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Fridays and Saturdays. It is closed on November 27, 2025 for a holiday.
What services does Donatos Pizza offer for ordering?
Donatos Pizza offers in-store pickup, delivery, and same-day delivery services to conveniently enjoy their menu.
What types of payment does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
What kind of food can customers expect at Donatos Pizza?
Customers can enjoy a variety of pizzas including thin crust and pepperoni, oven-baked subs, appetizers, and desserts at Donatos Pizza.
Are there any apps available for ordering Donatos Pizza?
Yes, Donatos Pizza has apps available on both Apple App Store and Google Play Store for convenient ordering.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families and has wheelchair accessible entrances and restrooms as well as high chairs for children.
What nearby places can I visit before or after dining at Donatos Pizza?
Nearby places include Starbucks for coffee, City Barbeque for barbecue cuisine, and Siam Hibachi for Japanese and steakhouse options, offering you variety around your visit.
Where can I find essential services near Donatos Pizza in Grove City?
Essential services near Donatos Pizza include J. Matthew Leach: Allstate Insurance for financial needs, Franklin County Banking Center for banking, and New nails & spa for beauty services.
Can I visit other entertainment or shopping spots nearby Donatos Pizza?
Yes, shopping and entertainment nearby include Play It Again Sports - Grove City for sports gear, The Real McCoy Tattoo for tattoo and piercing services, and TechCraze for electronics.