Dairy Queen Grill & Chill

4.0
663 reviews
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Business Details

3094 Southwest Blvd, Grove City, OH
43123-2335, United States
(614) 871-0006
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3094 Southwest Blvd, Grove City, OH
43123-2335, United States

Hours

Reviews

4.0
663 reviews
5 stars
320
4 stars
157
3 stars
89
2 stars
37
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unhelpful staff, particularly a manager named Lake, leading to negative experiences.

Product Availability

Frequent complaints about being out of chocolate ice cream and other menu items, causing frustration among regular customers.

Food Quality

Concerns about food being stale, improperly cooked, or not fresh, with several customers expressing disappointment in their meals.

Positive Experiences

Some customers praised friendly service and enjoyed their ice cream treats, indicating that there are positive interactions despite the issues.

Long Wait Times

Several reviews mentioned long wait times for food orders, both in-store and drive-thru, contributing to customer dissatisfaction.
  • MG
    Mika Grayson
    Oct 25, 2025
    1.0
    My family and I went through the drive through and purchased a few baskets and ice and our burgers witch were not correct. So I went in and asked to speak to the manager, and I heard them call for “lake”. He came up and was very impatient, was rushing me. And snobby, he then said he had to talk to the drive through crew. In which I heard them bad mouthing me in worlds of “fat and big back” from the manager. At that point, I grabbed my things and left due to the fact I felt utterly disrespected. Will not be returning to this Dairy Queen.
  • AS
    Adam Somogye
    Sep 21, 2025
    2.0
    I'm really tired of coming to this location and them not having chocolate ice cream. I'm a regular here and it seems to always be broken. I stopped coming for about 2 months and decided to give it another shot. And its still not available. I guess I'll be finding another place to stop.
  • RF
    Raishel Farrier
    Sep 12, 2025
    1.0
    Stopped at this location on two separate occasions in two different months and both times they were out of chocolate ice cream. I’m confused. It’s like McDonald’s being out of fries.
  • JJ
    Jorge
    Sep 8, 2025
    5.0
    My favorite milk shake
  • LC
    Lisa Cavanaugh
    Aug 14, 2025
    1.0
    I was just in here today at 7:45 PM. And was told there is no chocolate ice cream. This is my third time being here. Just last week. The same thing I don't know what's going on Dairy Queen figure it out There is a competition right up the street so I left.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill?

They are open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and 10:30 AM to 10:30 PM on Friday and Saturday. Holiday hours may vary.