Dairy Queen Grill & Chill

4.0
666 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3094 Southwest Blvd, Grove City, OH
43123-2335, United States

Hours

Reviews

4.0
666 reviews
5 stars
320
4 stars
157
3 stars
90
2 stars
37
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including rude staff and management, as well as long wait times for orders.

Product Quality

Customers frequently reported issues with food quality, including stale items, incorrect orders, and lack of freshness in ice cream and food.

Ice Cream Availability

A significant number of customers expressed frustration over the unavailability of chocolate ice cream, which was noted as a recurring issue.

Positive Experiences

Despite the negative feedback, some customers praised friendly service and enjoyed specific menu items like Blizzards and chicken tenders.
  • MM
    Michael
    Dec 6, 2025
    3.0
    I stopped by Dairy Queen and it was just okay overall. The service was fine and the food came out in a normal amount of time, but nothing really stood out. My order tasted decent, just not as fresh or flavorful as I was hoping for. It wasn’t bad, just not great. For the price, it felt fair, but there are definitely better options around if you’re looking for something more impressive. 3 out of 5 stars.
  • CG
    Cheryl Gwynn
    Dec 5, 2025
    1.0
    New ice cream texture is not good. Purchased Dec 5. Please go back to the regular ice cream
  • JT
    Jake Thomas
    Nov 25, 2025
    1.0
    This place needs management bad.
  • MG
    Mika Grayson
    Oct 25, 2025
    1.0
    My family and I went through the drive through and purchased a few baskets and ice and our burgers witch were not correct. So I went in and asked to speak to the manager, and I heard them call for “lake”. He came up and was very impatient, was rushing me. And snobby, he then said he had to talk to the drive through crew. In which I heard them bad mouthing me in worlds of “fat and big back” from the manager. At that point, I grabbed my things and left due to the fact I felt utterly disrespected. Will not be returning to this Dairy Queen.
  • AS
    Adam Somogye
    Sep 21, 2025
    2.0
    I'm really tired of coming to this location and them not having chocolate ice cream. I'm a regular here and it seems to always be broken. I stopped coming for about 2 months and decided to give it another shot. And its still not available. I guess I'll be finding another place to stop.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill?

They are open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and 10:30 AM to 10:30 PM on Friday and Saturday. Holiday hours may vary.