Multiple reviews highlighted poor service, including rude staff and management, as well as long wait times for orders.
Product Quality
Customers frequently reported issues with food quality, including stale items, incorrect orders, and lack of freshness in ice cream and food.
Ice Cream Availability
A significant number of customers expressed frustration over the unavailability of chocolate ice cream, which was noted as a recurring issue.
Positive Experiences
Despite the negative feedback, some customers praised friendly service and enjoyed specific menu items like Blizzards and chicken tenders.
MM
Michael
Dec 6, 2025
3.0
I stopped by Dairy Queen and it was just okay overall. The service was fine and the food came out in a normal amount of time, but nothing really stood out. My order tasted decent, just not as fresh or flavorful as I was hoping for. It wasn’t bad, just not great. For the price, it felt fair, but there are definitely better options around if you’re looking for something more impressive. 3 out of 5 stars.
CG
Cheryl Gwynn
Dec 5, 2025
1.0
New ice cream texture is not good. Purchased Dec 5. Please go back to the regular ice cream
JT
Jake Thomas
Nov 25, 2025
1.0
This place needs management bad.
MG
Mika Grayson
Oct 25, 2025
1.0
My family and I went through the drive through and purchased a few baskets and ice and our burgers witch were not correct. So I went in and asked to speak to the manager, and I heard them call for “lake”. He came up and was very impatient, was rushing me. And snobby, he then said he had to talk to the drive through crew. In which I heard them bad mouthing me in worlds of “fat and big back” from the manager. At that point, I grabbed my things and left due to the fact I felt utterly disrespected. Will not be returning to this Dairy Queen.
AS
Adam Somogye
Sep 21, 2025
2.0
I'm really tired of coming to this location and them not having chocolate ice cream. I'm a regular here and it seems to always be broken. I stopped coming for about 2 months and decided to give it another shot. And its still not available. I guess I'll be finding another place to stop.
What are the operating hours of Dairy Queen Grill & Chill?
They are open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and 10:30 AM to 10:30 PM on Friday and Saturday. Holiday hours may vary.
Is Dairy Queen Grill & Chill family-friendly?
Yes, the restaurant is family-friendly with booster seats, high chairs, and amenities suitable for kids.
Does Dairy Queen Grill & Chill have a drive-thru?
Yes, this location features a drive-thru for convenient ordering and pickup.
Can I order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place online orders for pickup through their official order website.
Are there outdoor seating options at this Dairy Queen location?
Yes, outdoor seating is available for guests who prefer to dine outside.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Talita's Mexican Kitchen for Mexican cuisine, Jolly Pirate Donuts for coffee and donuts, and 3 Brothers Diner for American-style dining.
Is there a nearby ice cream shop if I want options other than Dairy Queen?
Yes, United Dairy Farmers is a nearby convenience store and gas station that also offers ice cream.
Are there any nearby services that can help me with real estate needs?
Nearby real estate services include Amanda Jeffries, e-Merge Real Estate Results, Carleton Realty, and Sunlight Cleaners Coin-Op Laundry which also appears in real estate listings.
Does Dairy Queen Grill & Chill provide restroom facilities?
Yes, restrooms are available on site for customer use.