Business Details
About
Mexican Restaurant
Chipotle Grove City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,655 reviews
5 stars
702
4 stars
332
3 stars
186
2 stars
92
1 star
343
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables, overflowing trash, and unclean food preparation areas.
Staffing Issues
Frequent comments about being understaffed, leading to long wait times and poor service.
Food Quality
Customers consistently noted issues with food quality, including cold, overcooked, or stale items, and frequent shortages of ingredients.
Customer Service
Several reviews highlighted rude or dismissive behavior from staff, particularly management, contributing to a negative dining experience.
Inconsistent Portions
Many customers expressed frustration over inconsistent portion sizes and the perception that staff were stingy with ingredients.
- KGKiersten GoberNov 9, 20251.0Worse chipotle experience. Lack of cleanliness and upkeep with dinning area for customers. Poor customer service and lack of care for orders Definitely needs a better management team
- CDCody DellOct 26, 20254.0The lower staff is trying, but this location needs leadship. Chipotle, i know your making money. How about invest in proper leadership.. We have homeless vets with top notch learship skills, build some trust or something.
- CBChris BeiserOct 25, 20251.0Congratulations! This is the nastiest restaurant I have ever seen. I think you actually have to try to be this disgusting. This place looked like a bomb went off. Food all over the place. Trash overflowing so bad people were just piling their trash on the closet table as the cans were so full they spilled over to the floor. The windows look like they havent been cleaned since covid. Dirty tables and food all over them. The service prep area was nasty. Trash and food on the floor. Food spilled all over the prep area. The heated food area was cold so God knows what germs are growing in there. Most the food was out of stock. My wife ordered a veggie bowl. But they were out for the last 3 to 4 hours per the line guy. My steak was cold and dry. Brown rice and cheese were out. White rice was cold and clumpy. Pretty sure I'm getting food poisoning and tetanus from this place.. So while sitting here the 3 employees came over looked at the trash cans laughed and said what are supposed to do about this? And walked away. 2 customers walked in literally walked in. Looked around said nope and left. Other customers also took pics. I'm gonna call the health department Monday morning. This needs shut down before you kill someone.
- RGReylicia G.Oct 23, 20251.03 hours till closing. No steak made. Had to wait 10 min. After that got to the end of them building my bowl and NO LETTUCE! Just forget it. No wonder the lights aren't even on, on the outside of the building! May as well be closed!
- TSTrina SaundersOct 17, 20255.0I just wanna say I was very pleased with my experience today here. I go to this chipotle almost everyday on my lunch break bc it’s right across the street and today definitely did not disappoint. I went it and noticed that the line was long and there was only one person on the line, but he made sure he treated each person nicely and made sure their order was 100% up to their standards even though if it was me I would have been extremely stressed and rushing. I believe his name was Bradley, he did an amazing job with what seemed to be a very short staffed and stressful day. Food was 10/10
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Grove City serve?
Chipotle Mexican Grill offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 1671 Stringtown Rd, Grove City?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Grove City offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I place an online order with Chipotle Grove City?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What is the contact email for Chipotle Mexican Grill in Grove City?
You can reach the Grove City location by email at oh.0639.grovecity@chipotle.com.
Are there any convenient nearby dining options if I want to explore beyond Chipotle in Grove City?
Nearby dining options include Logan's Roadhouse (steakhouse), O'Charley's (American and burger restaurant), Steak 'n Shake (burger and fast food), LongHorn Steakhouse, Red Robin Gourmet Burgers, Panda Express (Chinese), and Dairy Queen (fast food and ice cream).
If I’m planning a visit to Chipotle, what nearby stores could I visit for shopping?
You can visit nearby retail stores such as dressbarn (women's clothing), Famous Footwear and Red Wing Shoes (shoe stores), and GNC Live Well for vitamins and supplements.
Is there a nearby coffee shop where I can grab a drink before or after dining at Chipotle?
Yes, Starbucks is located nearby and is a great spot for coffee or smoothies before or after your meal.
What convenient services are close to Chipotle Mexican Grill for shipping or vehicle rental needs?
Nearby services include UPS Alliance Shipping Partner for courier needs and Penske Truck Rental if you need a vehicle rental.
Does Chipotle in Grove City support any special dietary or ethical food standards?
Yes, Chipotle prioritizes 'Food with Integrity' sourcing ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients without artificial additives.