Chipotle Grove City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and unclean food prep areas.
Staffing Issues
Customers frequently noted that the location is understaffed, leading to long wait times and poor service.
Food Quality
There are numerous complaints about the quality of food, including overcooked meat, stale ingredients, and frequent shortages of key items.
Customer Service
Several reviews mentioned rude or unhelpful staff, with some customers expressing frustration over poor management and lack of accountability.
Inconsistent Portions
Customers reported inconsistent portion sizes, with some feeling they received less food than expected for the price.
KS
Kyle Sims
Jan 4, 2026
1.0
Terrible service, just left from there and no one wanted to serve me, bunch of kids standing around eating hot cheetos
BS
Brandon Simmons
Jan 3, 2026
1.0
Meal was terrible. Had to throw it away after 3 bites. Been here a few times. Terrible the last 2. Don't go save your money!
DD
DylanDaBest67
Jan 1, 2026
1.0
The workers are so stingy with the portions acting like the food comes out of their paycheck 😭 plus place is always slow and understaffed so I’ll be in line for an hour sometimes…
VK
vJay Kumar
Dec 21, 2025
4.0
I went in twice and I feel for the staff, who constantly need to keep up with demand to a point where cleaning, upkeep, quality control, food safety is all out the door. The need more people and be trained. Wish Chipotle can see how hard they are working and reinvest profits into improving the branch's standards.
JL
Jessica Lister
Dec 20, 2025
2.0
The food was good and the man wrapping the burritos did a great job, but this Chipotle had a lot of problems. They were understaffed so the line took forever, the trash was overflowing, the dining room and the one working bathroom were very dirty. The ice machine didn’t have any ice and they were out of all of their specialty drinks. Overall, this is probably the worst chipotle I’ve ever been to.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Grove City serve?
Chipotle Mexican Grill offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 1671 Stringtown Rd, Grove City?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Grove City offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I place an online order with Chipotle Grove City?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What is the contact email for Chipotle Mexican Grill in Grove City?
You can reach the Grove City location by email at oh.0639.grovecity@chipotle.com.
Are there any convenient nearby dining options if I want to explore beyond Chipotle in Grove City?
Nearby dining options include Logan's Roadhouse (steakhouse), O'Charley's (American and burger restaurant), Steak 'n Shake (burger and fast food), LongHorn Steakhouse, Red Robin Gourmet Burgers, Panda Express (Chinese), and Dairy Queen (fast food and ice cream).
If I’m planning a visit to Chipotle, what nearby stores could I visit for shopping?
You can visit nearby retail stores such as dressbarn (women's clothing), Famous Footwear and Red Wing Shoes (shoe stores), and GNC Live Well for vitamins and supplements.
Is there a nearby coffee shop where I can grab a drink before or after dining at Chipotle?
Yes, Starbucks is located nearby and is a great spot for coffee or smoothies before or after your meal.
What convenient services are close to Chipotle Mexican Grill for shipping or vehicle rental needs?
Nearby services include UPS Alliance Shipping Partner for courier needs and Penske Truck Rental if you need a vehicle rental.
Does Chipotle in Grove City support any special dietary or ethical food standards?
Yes, Chipotle prioritizes 'Food with Integrity' sourcing ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients without artificial additives.