Chipotle Mexican Grill

3.6
1670 reviews
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About

Mexican Restaurant
Chipotle Grove City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1671 Stringtown Rd, Grove City, OH
43123, United States

Hours

Reviews

3.6
1,670 reviews
5 stars
704
4 stars
333
3 stars
186
2 stars
94
1 star
353

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and unclean food prep areas.

Staffing Issues

Customers frequently noted that the location is understaffed, leading to long wait times and poor service.

Food Quality

There are numerous complaints about the quality of food, including overcooked meat, stale ingredients, and frequent shortages of key items.

Customer Service

Several reviews mentioned rude or unhelpful staff, with some customers expressing frustration over poor management and lack of accountability.

Inconsistent Portions

Customers reported inconsistent portion sizes, with some feeling they received less food than expected for the price.
  • KS
    Kyle Sims
    Jan 4, 2026
    1.0
    Terrible service, just left from there and no one wanted to serve me, bunch of kids standing around eating hot cheetos
  • BS
    Brandon Simmons
    Jan 3, 2026
    1.0
    Meal was terrible. Had to throw it away after 3 bites. Been here a few times. Terrible the last 2. Don't go save your money!
  • DD
    DylanDaBest67
    Jan 1, 2026
    1.0
    The workers are so stingy with the portions acting like the food comes out of their paycheck 😭 plus place is always slow and understaffed so I’ll be in line for an hour sometimes…
  • VK
    vJay Kumar
    Dec 21, 2025
    4.0
    I went in twice and I feel for the staff, who constantly need to keep up with demand to a point where cleaning, upkeep, quality control, food safety is all out the door. The need more people and be trained. Wish Chipotle can see how hard they are working and reinvest profits into improving the branch's standards.
  • JL
    Jessica Lister
    Dec 20, 2025
    2.0
    The food was good and the man wrapping the burritos did a great job, but this Chipotle had a lot of problems. They were understaffed so the line took forever, the trash was overflowing, the dining room and the one working bathroom were very dirty. The ice machine didn’t have any ice and they were out of all of their specialty drinks. Overall, this is probably the worst chipotle I’ve ever been to.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Grove City serve?

Chipotle Mexican Grill offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 1671 Stringtown Rd, Grove City?

Chipotle is open daily from 10:45 AM to 11:00 PM.