Mixed reviews on food quality, with some customers enjoying the cheesesteaks while others reported issues like missing ingredients and bad meat.
Customer Service
Customer service experiences varied widely; some praised the friendliness of staff, while others reported rudeness and poor handling of orders.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Cleanliness
Concerns were raised about cleanliness, with reports of dirty tables and unsanitary food handling practices.
Value for Money
Customers expressed that the prices are high relative to the quality and portion sizes of the food.
SJ
sasha j
Dec 7, 2025
5.0
First time in Ohio and I stopped here after terrible service somewhere else, young man at counter was polite and helpful . I enjoyed my visit here and the Young lady did a great job on the food. Great job guys👍👍👍👍😊😊
IL
I.T. L.
Dec 6, 2025
1.0
First time I ate from this place I ordered a cheesesteak sandwich. It was delicious. Then I saw the promotion for the buy one get one California chicken sandwich and ordered that.
Unfortunately, both sandwiches had ceramic shards (or something similar) that could have caused major problems if I didn't spit them out in time. I had to throw them out.
I do not trust the food safety of this restaurant, and you probably shouldn't either.
Only reason for 2 stars for food is because the cheeseteak is actually pretty good if you get lucky with having a shard free sandwich.
JR
Joshua Rowan
Nov 17, 2025
1.0
I ordered through Uber eats app and never got my food and of course the app is no help and try calling the restaurant and that number doesn’t work … yall took me for $30 and now I will never eat there again
JJ
J
Nov 8, 2025
2.0
The sub at Charlie’s on Stringtown Road looked nothing like the photo on the menu — very skimpy with hardly any meat or toppings. The presentation felt misleading compared to what was advertised. Service was fine, but the food didn’t match expectations at all.
SO
sarah overholser
Nov 5, 2025
2.0
Employees friendly and busy. Asked for lettuce and Mayo-didn't receive either. Asked for steak to be well done- wasn't- gray & greasy. Fries were undone- hard and potato-y. Not a good meal. Have had better before but will think twice about trying them again.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Saturday from 10:30 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Is delivery service available at Charleys Cheesesteaks?
No, delivery service is not available; the delivery hours are closed all week.
Can I order food for drive-through service at Charleys Cheesesteaks?
Drive-through service is not available as the drive-through hours are closed every day.
Is takeout available at Charleys Cheesesteaks?
Takeout service is currently not available; all takeout hours are closed throughout the week.
Where is Charleys Cheesesteaks located?
It is located at 1766 Stringtown Rd., Grove City, OH 43123, USA, in the Shoppes of Grove City.
What payment options are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What type of restaurant is Charleys Cheesesteaks?
Charleys Cheesesteaks is a sandwich restaurant specializing in cheesesteaks.
What are some nearby places I can visit before or after eating at Charleys Cheesesteaks?
Nearby you can visit Tropical Smoothie Cafe for smoothies, Cold Stone Creamery for desserts, and Putt N Play Family Fun Center for entertainment like miniature golf and arcade games.
Are there any nearby dining options similar to Charleys Cheesesteaks?
Yes, nearby dining options include Panda Express for Chinese cuisine, Five Guys for burgers, and Dairy Queen for fast food and ice cream.
If I'm visiting Charleys Cheesesteaks, are there nearby hotels for accommodation?
Yes, nearby hotels include Microtel Inn & Suites by Wyndham Grove City/Columbus, Quality Inn Grove City - Columbus South, Best Western Executive Inn, and Candlewood Suites.