Customers generally enjoyed the food, particularly the cheesesteaks, but there were several complaints about incorrect orders and food quality being inconsistent.
Customer Service
Mixed reviews on customer service; some praised the friendliness of staff while others reported rude behavior and poor communication, particularly due to language barriers.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary food handling practices.
Order Accuracy
Many customers experienced issues with their orders being incorrect or incomplete, leading to frustration and dissatisfaction.
Pricing Concerns
Some customers felt that the prices were too high for the quality of food received, leading to a perception of poor value.
JR
Joshua Rowan
Nov 17, 2025
1.0
I ordered through Uber eats app and never got my food and of course the app is no help and try calling the restaurant and that number doesn’t work … yall took me for $30 and now I will never eat there again
JB
Jeremiah B
Nov 8, 2025
2.0
The sub at Charlie’s on Stringtown Road looked nothing like the photo on the menu — very skimpy with hardly any meat or toppings. The presentation felt misleading compared to what was advertised. Service was fine, but the food didn’t match expectations at all.
SO
sarah overholser
Nov 5, 2025
2.0
Employees friendly and busy. Asked for lettuce and Mayo-didn't receive either. Asked for steak to be well done- wasn't- gray & greasy. Fries were undone- hard and potato-y. Not a good meal. Have had better before but will think twice about trying them again.
77
708bbally
Oct 31, 2025
2.0
Staffing was kind of rude and rushed. The. My sandwich, that was $12, was missing half the meat. Never had a bad experience there until today. Definitely not worth the $32 we paid. Wont be back without a discount or coupon and will check my food before leaving. WOW
CR
Colene Perry Ross
Oct 22, 2025
5.0
I really enjoyed the food! I like that it's freshly made when you order it! The lady who took our order. Didn't talk loud enough but maybe she just had an off day. We all have those!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Saturday from 10:30 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Is delivery service available at Charleys Cheesesteaks?
No, delivery service is not available; the delivery hours are closed all week.
Can I order food for drive-through service at Charleys Cheesesteaks?
Drive-through service is not available as the drive-through hours are closed every day.
Is takeout available at Charleys Cheesesteaks?
Takeout service is currently not available; all takeout hours are closed throughout the week.
Where is Charleys Cheesesteaks located?
It is located at 1766 Stringtown Rd., Grove City, OH 43123, USA, in the Shoppes of Grove City.
What payment options are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What type of restaurant is Charleys Cheesesteaks?
Charleys Cheesesteaks is a sandwich restaurant specializing in cheesesteaks.
What are some nearby places I can visit before or after eating at Charleys Cheesesteaks?
Nearby you can visit Tropical Smoothie Cafe for smoothies, Cold Stone Creamery for desserts, and Putt N Play Family Fun Center for entertainment like miniature golf and arcade games.
Are there any nearby dining options similar to Charleys Cheesesteaks?
Yes, nearby dining options include Panda Express for Chinese cuisine, Five Guys for burgers, and Dairy Queen for fast food and ice cream.
If I'm visiting Charleys Cheesesteaks, are there nearby hotels for accommodation?
Yes, nearby hotels include Microtel Inn & Suites by Wyndham Grove City/Columbus, Quality Inn Grove City - Columbus South, Best Western Executive Inn, and Candlewood Suites.