Buffalo Wild Wings

Reviews

• CW

  Caitlyn Woody

  Feb 19, 2026
  1.0
  Called in to order! was put on hold for over 20 minutes . not muted i was set down and heard the staff talking about how toxic they are and etc . i was able to leave my house and drive to the location and was STILL on hold . asked for a manager upon arrival , he didn’t even make it right . All they could say was sorry . it’s unacceptable . i don’t even go to buffalo wild wings and this is why .
• CB

  Coleman Browning

  Feb 14, 2026
  1.0
  We visited the Grove City Buffalo Wild Wings tonight as a party of seven and unfortunately had a really disappointing experience. We arrived around 9:45 PM and didn’t receive our food until about 10:50 PM, which was a very long wait — especially with no clear communication or updates from staff. When the food finally came out, several items were either undercooked or prepared incorrectly, which made the experience even more frustrating after such a long delay. Service overall felt very disorganized and inattentive, and it didn’t seem like there was much urgency to resolve issues once they were brought up. We understand that restaurants get busy and things happen, but the lack of communication, quality control, and overall service made this visit really disappointing.
• SS

  Steve

  Feb 13, 2026
  1.0
  When I tell you, my experience, here was just an utter disappointment. I don’t know what other words to use. Everything that I ordered was wrong. Everything that came out came out looking terrible. I don’t even understand. It just doesn’t make any sense to me. I truly don’t come on.
• ZH

  Zach Hook

  Feb 10, 2026
  1.0
  The food was alright but the service was worse day for a hour and some change for are food it was just two of us could not have had a worse time watched other sit down eat and leave before we even got are food would not recommend
• DE

  Derek Epperson

  Jan 24, 2026
  1.0
  This was easily one of the worst restaurant experiences we’ve had, and it sealed the deal for us on this Grove City location. We arrived around 5:45–6:00 PM on a Saturday and were in the restaurant for nearly two hours. Despite the restaurant not being very busy, it took about 45 minutes just to get our food. The table was clearly not cleaned properly. There was ketchup or barbecue sauce on the side of the table that stained my wife’s brand-new sweatshirt. We brought this to the manager’s attention. He said he would look for a Tide pen and speak to whoever bussed the table. He never returned with a Tide pen and never followed up at all. During the entire meal, nothing was ever cleared from the table. Empty glasses, used trays, and finished items sat there the entire time. Basic table maintenance simply did not happen. Water was initially served without ice, though the server did correct that after we asked. Unfortunately, that was one of the few things that was addressed. When the food finally arrived, the server immediately disappeared. We then had to wait again just to tell her that the fries were cold. The food itself wasn’t terrible, but it wasn’t good enough to justify the wait, the lack of cleanliness, or the overall experience. To make matters worse, the way this was handled at checkout was frustrating. The manager applied a 25% discount to one check for earlier issues. However, when our in-restaurant promotion (spend $15, get a free burger) was missing, we were told we could only have one or the other, even though the promotion was clearly the better deal. There was no real attempt to make things right, just a rigid response. This was only our third visit to this location, and we’ve never had a good experience here. After this visit, we will not be coming back. There are far too many restaurants that can manage clean tables, reasonable service times, and basic customer care.

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