Location.com logo
Brand Certified

Arby's

3.9
(1165 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2986 London Groveport Rd, Grove City, OH
43123, United States

Hours

Reviews

3.9
1,165 reviews
5 stars
476
4 stars
333
3 stars
190
2 stars
59
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold, poorly prepared, or insufficient portions.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions in the bathrooms.

Staff Friendliness

Despite service issues, some customers noted friendly staff and good customer service experiences.

Inventory Problems

Customers frequently mentioned that the restaurant was out of key menu items, particularly roast beef, which is a core offering.
  • SW
    Susan and Greg Williamson
    Feb 1, 2026
    5.0
    Went through drive thru good food and service
  • MN
    Mr Noitall
    Jan 7, 2026
    1.0
    2 cars in front of me in the drive thru. 15 minutes later I got a cold and messy chicken sandwich. 3 out of the last 4 times I've had Arby's it has been plain awful!
  • RS
    Rush Shipe
    Jan 6, 2026
    3.0
    Food was cooled, curly fries were burnt.
  • MH
    Maria Haddad
    Dec 30, 2025
    1.0
    Disrespectful, rude drive thru employee. Acted like their day was interrupted by my ordering food. Didn't speak at all except to want payment. Wondered who raised them to be that disrespectful..should not be in customer service.
  • JW
    Judy Wright
    Dec 14, 2025
    5.0
    Great experience.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others