Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
906 reviews
5 stars
387
4 stars
220
3 stars
134
2 stars
48
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and inattentive employees.
Food Availability
Many reviews highlighted frequent shortages of key menu items, particularly roast beef, leading to customer frustration.
Food Quality
The quality of food received was inconsistent, with some customers enjoying their meals while others reported cold, overcooked, or poorly prepared items.
Wait Times
Long wait times were a common complaint, with customers often experiencing delays in both drive-thru and in-store service.
Cleanliness
Several reviews mentioned issues with cleanliness, particularly in the bathrooms and overall restaurant environment.
- EBEvelyn BatemanDec 22, 20251.0Waited over 25 mins for a small DoorDash order while employees stood around laughing
- KDKayla DawnDec 1, 20255.0haven't had arby's in years and decided to try it again a couple days ago. i came through the drive thru and the three young guys we so kind with great customer service, and i was shocked, really! i've worked fast food and ik how it can be. anyway the food was FIRE. that mac and cheese is so good. i will say there was a bit of a wait but everything was hot when i received it. 5/5 đź‘Ť
- JSJ SNov 28, 20254.0Horsey sauce is a must with the roast beef, pairs perfect
- SOScott OsborneNov 25, 20251.0I was there on November 24 and from the start it was disaster. The doors were still locked when they should’ve been open. It took someone a while to come unlock the door. There were two young kids just goofing around cussing eating food while there were two young ladies that were somewhat working. The lady upfront was the one doing most of the work, but it’s the two gentlemen, that really made the whole experience terrible I’ve never seen such lazy people in a workplace before
- DODouglas OReillyNov 24, 20251.0Went through the drive thru and had the absolute worst experience I have ever had. The service was incredibly slow...thought for sure they must be short handed. When I finally got up to the window I thanked the girl for marking the lids on the drinks because that doesn't happen as much as you'd like. That was obviously hilarious to the crew working there because almost immediately there were 4 people staring out the window howling in laughter. So much for giving them the benefit of the doubt for being short handed. The food quality was terrible....didn't want to eat it as it was stone cold and had obviously been sitting for quite a while. What a waste of time and money. I'll NEVER go to that Arby's again and if I had my say every one of those people including the manager would be looking for new jobs.