Wendy's

3.1
956 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
501 N. Wagner Ave., Greenville, OH
45331, United States

Hours

Reviews

3.1
956 reviews
5 stars
253
4 stars
207
3 stars
163
2 stars
89
1 star
244

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, including missing items and wrong food.

Cleanliness

Multiple reviews highlighted the dirty conditions of the restaurant, with some customers expressing concern about hygiene.

Service Speed

Many customers experienced long wait times, often exceeding 20 minutes, leading to frustration.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and taste.

Staff Behavior

There were mixed reviews about staff behavior, with some praising friendliness while others reported rudeness and unprofessionalism.
  • RB
    Ricky Btrash
    6 days ago
    1.0
    We walked in as they were switching to lunch. No one was at the counter to take an order. We waited for about 5minutes a guy walked and said “ oh, she’s in the bathroom.” Then walked away. After about another 10 minutes they took our orders… the food was cold. I went up to ask for mayo and was waiting for about 10 minutes for anyone to come to the counter. I had 3 or 4 people in the back make direct eye contact. I figured they would come but they didn’t I had to shout back can I get some mayo? Then a young lady came to the counter confused she said we don’t have mayo packets just containers… I stood there waiting… confused… then she walked up with one single mayo packet that they don’t have… tossed it on the counter and walked away.. I went to my table. We ate our cold food… now I feel sick… don’t come here unless you want sickness and to be bullied.
  • DR
    Dana Alane Robbins
    Jan 1, 2026
    1.0
    Every single time I want anything from here they don’t have it. It doesn’t matter what it is they won’t have it.
  • NH
    Nick Hammaker
    Dec 29, 2025
    2.0
    There are only 2 things consistent at this Wendy's: They are ALWAYS out of baked potatoes and they will ALWAYS forget/mess up something on your order. And if you ordered through the app, which this location has had issues with as well (went to order at 7pm, open til midnight, app said it would be ready at 10am tomorrow?!) there is nothing that can be done about reimbursement for missing food (like the mentioned baked potato.) I can go to any other Wendy's in the surrounding areas and not have any of these issues. Wendy's of Greenville, do better.
  • CS
    C Smith
    Dec 5, 2025
    2.0
    The dirtiest Wendy's I've ever visited. Employees standing around doing nothing. We had to clean our own table. When you're not busy you need to be cleaning!!
  • AA
    Anna
    Nov 29, 2025
    1.0
    Disappointed the past two times I've been to this Wendy's first time I order a double stack with bacon it was suppose to have 2 patties with cheese, bacon, and the works what I received was two patties with only cheese..so this time I decided to play it safe and order a Jr bacon and cheese with the works..I will say this time they did actually add the bacon BUT nothing else no sauce , now toppings like what the heck? At least this time my burger was $3 instead of $9 but come on do better Greenville Wendy's. At the prices point and service I will better to just go to DQ from now on.

Frequently Asked Questions About Wendy's

Is Greenville Ohio Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Greenville, OH?

The drive-thru is open daily from 6:30 AM to midnight.