Taco Bell

3.7
1088 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1120 E. Russ Road in Greenville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1120 E. Russ Road, Greenville, OH
45331, United States

Hours

Reviews

3.7
1,088 reviews
5 stars
434
4 stars
238
3 stars
202
2 stars
64
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in both the drive-thru and in-store, often exceeding 30 minutes.

Order Accuracy

A significant number of reviews mentioned incorrect or incomplete orders, with many customers expressing frustration over consistently receiving the wrong items.

Staff Behavior

Several reviews highlighted unprofessional and rude behavior from staff, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the food, many noted issues with food quality, including cold items and incorrect preparations.

Cleanliness and Atmosphere

Multiple reviews pointed out unsanitary conditions and discomfort due to lack of air conditioning in the dining area.
  • SH
    Sherry Hensley
    1 day ago
    2.0
    Ordered online went inside to pick up wait 40 mins in the lobby for my food went to counter several times was told it will only be a few more mins I had to call the store while sitting in the lobby asking bout my order magically it was ready bs
  • EC
    Erik Cooper
    2 days ago
    1.0
    As many of the other reviews correctly state, this location is incapable of following instructions, doesn't seem to grasp the concept of fast food (or even food in general really), and regularly messes up orders. If you want a special instruction done, the ONLY way to get it done is to go somewhere else. You can order online, takeout, delivery, or even in store. They WILL ignore your instructions. You want a taco with no sour cream? Too bad. You get a taco (probably with extra sour cream) you want extra sauce? You get next to no sauce at all. Tired of your drink being carbonated water instead of a Baja Blast? Too bad. They haven't changed the flavor cartridge in 4 years. You wanted to go through the drive through because you didn't want to wait inside? Congrats, now youre trapped between two cars who also only ordered 1 or two items and yet somehow it still takes an hour and a half to get through the drive-thru. No, literally. I've actually sat in the drive-thru for well over an hour at one point. Think you can go inside to skip the hour long drive-thru wait times? Nope. Now youre standing in the lobby for the same amount of time even if you can see your bag of food ready and waiting for you sitting on the counter and all someone has to do is grab it and hand it to you. Greenville is notorious for terrible fast food service, and Taco Bell is probably the best representation of how awful it is. Your drink WILL taste like crap, your food will 9 times out of 10 also taste like crap, and there's nothing you can do about it because the next closest Taco Bell is over 30min away.
  • MM
    Madyson McDaniel
    Dec 29, 2025
    5.0
    Employees are kind and food comes out quick. Love the purple baha blast.
  • JD
    Jase Denlinger
    Dec 28, 2025
    1.0
    We waited 40 minutes by the register before we had an associate very rudely ask us what we were doing and our orders were filled totally incorrectly!!
  • MM
    Michal
    Dec 19, 2025
    1.0
    Ordered one thing, got another, my grilled steak burrito was burnt. The tacos were Ordered looked like they been stomped on. Ordered the tacos without sour cream, they can never seem to get that right. The people who work in the Greenville one need to be trained better. We have a hit or miss every time.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at the Taco Bell on 1120 E. Russ Road?

The drive-through is open Monday to Friday from 5:30 AM to 4:00 AM, and on Saturday and Sunday from 7:00 AM to 4:00 AM.

Where is Taco Bell Greenville located?

It is located at 1120 E. Russ Road, Greenville, OH 45331, USA.