Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, particularly in the drive-thru, with long wait times for orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others found them unsatisfactory or poorly prepared.
Customer Service
While some customers praised friendly staff, others reported rude behavior and unprofessional conduct from employees.
Cleanliness and Maintenance
Concerns were raised about cleanliness, including reports of unsanitary conditions and malfunctioning equipment.
HT
Heather Trittschuh
3 days ago
5.0
Employee who helped me was super sweat
CV
Chris Vagedes
Nov 13, 2025
2.0
Sat in the right lane and waited for ten minutes while the people in the left lane went by, 5 cars went through and still never asked me for my order. So I cancelled my order and left.
JH
James Hardy
Oct 24, 2025
1.0
always extremely slow.
CW
Carla Welch
Sep 30, 2025
3.0
I don't usual eat at McDonald's but thier frappe is delicious 😋.
CA
Carissa Arnett
Aug 25, 2025
1.0
Ordered online, 40 nuggets and 2 large fries cause they had a deal, admittedly got there early, walk in and tell them I placed an online order and the lady gives me my cups and I go and pour our drinks, sit and wait for 15 minutes while they handle order after order after order and I try to be patient but have places to be, after them taking MULTIPLE other orders inside while I wait, at least 6-7 I'd say, I walk up and ask if she has any update on my food cause at this point I placed the order like 20-25 minutes ago, she asks what my order number was and walks in the back, my order had been done for God knows how long and was just sitting there on the counter and she giggles and is like "sorry about that" then giggles some more. Bro are you kidding me? My food was lukewarm by the time I got it and got to the car.