Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect or missing items in their orders.
Service Quality
Customer service experiences varied, with some praising friendly staff while others noted rudeness and poor management.
Food Quality
Food quality was inconsistent, with complaints about cold, hard, or improperly prepared items, but some customers enjoyed fresh and hot meals.
Cleanliness
Restroom cleanliness was frequently criticized, with reports of unsanitary conditions.
Speed of Service
Drive-thru wait times were often long, with some customers experiencing delays even during off-peak hours.
GG
GTJ GTJ
Sep 20, 2025
3.0
An average McDonald's
CJ
Charles Jordan
Mar 27, 2024
1.0
Service typically always is awesome, atmosphere is a little antisocial since the downsizing and remodel of the front lobby food is typically average or below average. This location very obviously doesn't practice proper hand and surface washing and glove changing. Several times that I've ordered I've received a sandwich that distinctly tastes of ingredients that I didn't order. Thinking maybe this might be a specific shift/worker issue but after revisiting several times its always an issue. Getting the item remade doesn't help when they used the same pickle and onion soaked gloves and equipment ñ.