Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold or poorly prepared.
Service Speed
Service speed varied, with some customers experiencing quick service while others faced long wait times, especially in the drive-thru.
Customer Service
Customer service was noted as friendly by some, but there were complaints about rudeness and order inaccuracies.
Cleanliness
The cleanliness of the restaurant, particularly the restrooms, received negative feedback, with reports of unsanitary conditions.
FT
Frederick Titus
Jan 13, 2026
5.0
Best food, always prepared right and not just slapped together or heated for who knows how long under a light. Always clean, staff is friendly and it goes pretty quick. The fries are amazing there too oh man.
PW
Perry Walker
Nov 25, 2025
1.0
I ordered twice on mobile delivery to the only address in greenfield Ohio and never got any of my food or refunds.
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