Five Guys

4.3
205 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 790 Arlington Ridge in Green is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
790 Arlington Ridge, Green, OH
44312, United States

Hours

Reviews

4.3
205 reviews
5 stars
136
4 stars
29
3 stars
13
2 stars
12
1 star
15

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive staff, highlighting their professionalism and willingness to resolve issues.

Food Quality

The burgers and fries received positive feedback for being delicious and fresh, although some customers noted inconsistencies in preparation and seasoning.

Pricing Concerns

Many reviews mentioned that the prices are considered high, with several customers expressing that the value for money is lacking.

Cleanliness

The establishment is often described as clean and well-maintained, contributing positively to the overall dining experience.

Order Accuracy

There were multiple reports of order inaccuracies, particularly with online orders, leading to customer dissatisfaction.
  • SS
    Shaftamle
    Nov 15, 2025
    1.0
    As per usual, the most overpriced fast food in America. Only at this establishment it's not really fast, as a matter of fact it took like 20 minutes to get my cheeseburger. So yeah have fun
  • RL
    Rosie LaVictoire
    Oct 11, 2025
    5.0
    Literally they were so nice and quick and even gave us a free shake even though the wait wasn't long!
  • NN
    Niypo
    Sep 28, 2025
    5.0
    Had a minor problem with my order and Beth fixed it with no problem very professional and very cool and sweet I wish employees at other restaurants were this welcoming and kind ill be coming back here a lot more ❤️
  • AO
    Akronite Owl
    Sep 28, 2025
    1.0
    A web order this past Sunday evening. One of the 4 items [3 burgers & 1 fry] was a no bun for me, who is celiac. I marked/stated I was there & still waited nearly half an hour for order [it was not busy at all.] I figured the person before me had a large take out order..she didn't. I saw them making my no bun part, and still nothing ..after waiting patiently, they finally realized I was still waiting on my to-go order, they said they were getting the fries going. I was then handed one bag that had order ticket on there. Got home and the no bun item was not there. I called to tell them, which they admitted they saw they didn't give me my second bag containing it right after I walked out.. why wouldn't you stop me?? Or call the # on my order? I politely asked to just refund me that missing item [$10] I was told they had to have a manager do it, took my number & they would call me the next day. By 4 pm that following day, no call, so I called & had to once again give my contact info. BTW, web orders have my contact info as well, just refund me! It is now Friday with no contact from owner or manager. I also contacted via website with all my info. If it was a $2 item, I would care less. However, not only was the item nearly $10, having Celiac, I was left with no dinner while the others had food. perhaps leaving a review will get their attention. O already reached out to the website contact us with no response, which is why I now turned to reviewing.
  • CJ
    Chris Jones
    Sep 25, 2025
    5.0
    Great place

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.