Business Details
About
Mexican Restaurant
Chipotle Grandview Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
1,507 reviews
5 stars
460
4 stars
255
3 stars
174
2 stars
115
1 star
503
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including unfriendly staff and long wait times.
Portion Sizes
Many reviews highlighted consistently small portion sizes, leading to dissatisfaction with the value for money.
Food Quality
Numerous complaints about food quality, including undercooked rice, stale ingredients, and overall lack of freshness.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and cross-contamination issues.
Inconsistency
Experiences varied widely, with some customers praising the food and service while others had extremely negative encounters.
- MGMark Gutierrez5 days ago1.0Sorry excuse for and restaurant.. employee says corporate won't let them serve us a full scoop of meat or rice or any portion barely skimming the top with queso... Not only skimming the food but restaurant was trash like they were throwing stuff around... Never again... Spent too much money trying to get a good enough portion to actually have something to eat...
- HFHolly FaulknerNov 3, 20255.0I gave this location another try and the last 2 times, it was delicious and the customer service was great! Today I ordered a steak bowl... and the steak was the best I've had at any chipotle! lol
- KCKyle CollinsNov 1, 20254.0It was good fresh kind of small and cramped but overall good place to go
- SWSilly WillOct 23, 20251.0This is truly one of the worst chipotle locations. Half the times I’ve ordered here, I’ve gotten undercooked and crunchy rice. They really need to train the employees on how to cook the rice for the proper amount of time. It should be a bare minimum requirement that the food be edible.
- SGSeth GoodallOct 18, 20251.0I ordered a regular chicken bowl and the manager said the amount of chicken the server gave me was more than “one scoop” so they charged me for double chicken when I absolutely didn’t order it or ask for “a little more”. Absolutely disrespectful to customers and unacceptable.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Grandview Heights serve?
Chipotle Grandview Heights offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 1298 W 5th Ave, Grandview Heights?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Grandview Heights offer pickup and delivery services?
Yes, Chipotle provides in-store pickup and delivery options for customer convenience.
How can I order Chipotle online from the Grandview Heights location?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Does the Chipotle location in Grandview Heights accept credit cards and gift cards?
Yes, this location accepts credit cards and offers gift cards for purchase.
What is the contact information for Chipotle Mexican Grill in Grandview Heights?
You can call them at +1 614-481-0105 or email oh.0034.grandview@chipotle.com for inquiries.
What social media channels can I follow for updates from Chipotle Mexican Grill?
Chipotle is active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there other Mexican restaurants near Chipotle Grandview Heights?
Yes, nearby Mexican dining options include Taco Bell and 2 Brothers Tacos, which offer alternative fast-food Mexican cuisine.
If visiting Chipotle, what other nearby places might be useful for errands or services?
You’ll find services nearby such as Mona's Pet Salon for pet grooming, SmartWash for car detailing, and Verizon for mobile services, making it convenient to combine your visits.
What local attractions or eateries are close to Chipotle Mexican Grill in Grandview Heights that I can visit before or after dining?
You might consider visiting Dewey's Pizza for Italian cuisine, Toft’s Grand Scoop for ice cream, or Grand Day Cafe for a diner experience near Chipotle.