Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,318 reviews
5 stars
393
4 stars
255
3 stars
225
2 stars
106
1 star
339
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated that staff were often rude or indifferent, contributing to a negative dining experience.
Food Quality
Numerous customers complained about cold, stale, or poorly prepared food, with some describing it as inedible.
Cleanliness
The restaurant was often described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.
- NGNathan GuillaumeNov 12, 20252.0I have stopped here several times, but this Wendy's definitely ranks on the low end of the locations I've been to. The food tasted fine, but it took a while to be ready. However, the biggest issue was the service. When we arrived, we had to wait for several minutes before someone came to the register to take our order. When one of the employees was instructed to take our order, he complained to the other employee and was somewhat rude as he acted like he did not want to serve us. If you're looking to grab a quick meal on your way across I90, I'd stop somewhere else.
- JKJill KillsNov 9, 20255.0Stopped this evening for a couple burgers and everything was fresh and hot and the lady in the window was very nice and was wonderful with assisting me with the menu
- ZCzach cantlonNov 4, 20251.0Horrible experience fries we're undercooked the sandwich was smashed and it took well over 10 mins for everything. If I have to pay $30 for 2 meals they have done a better job
- GPGerry PetersonOct 28, 20251.0I’ve been sitting here for 30 minutes waiting for 3 chicken filets. Never shedding. They’ve waited on other people that came after me. This place iis awful. Don’t come here
- EPEmily PudderOct 28, 20252.0I didn’t think a Wendy’s could outdo the Ashtabula one, but this one is starting too. Waited in line, as the only car for 22 minutes. Just for them to tell us “shift change”.
Frequently Asked Questions About Wendy's
Is 654 Geneva, Oh Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Geneva, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Geneva, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 859-0897.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 654 Geneva, Oh Wendy’s serve breakfast?
Yes, this Wendy’s location in Geneva, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at Wendy's in Geneva, OH?
The drive-thru at Wendy's in Geneva, OH is open daily from 6:30 AM to midnight.
Does Wendy's in Geneva, OH serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery is available; to check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's Geneva, OH for feedback or inquiries?
You can contact the location directly at (440) 859-0897 or reach the Customer Care team via the Wendy's Contact page or by calling 888-624-8140.
Where can I buy Wendy's gift cards?
Wendy's gift cards are available in-store, through various retailers, and online at the Wendy's gift card portal.
What payment methods does Wendy's Geneva, OH accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What meals are served at Wendy's in Geneva, OH?
This Wendy's serves breakfast, lunch, and dinner.
Are there any nearby places to visit before or after eating at Wendy's?
Yes, nearby you can visit Chops Grille and Tap House for American cuisine, the SPIRE Sports Complex for sports activities, or stop by Starbucks for coffee.
Where can I find nearby fuel or convenience stores close to Wendy's in Geneva?
Nearby fuel and convenience options include GetGo, Kwik Fill, and Geneva Truck Stop, which offer gas and convenience items.
Are there any other fast food restaurants near Wendy's in Geneva, OH?
Yes, nearby fast food restaurants include McDonald's, Subway, and Pizza Hut, providing additional dining choices.